EXL—Executive

Job description

Description: Required Skills/Qualification: - Graduate - Travel certification/ Diploma is required - Basic understanding of Travel domain is mandatory - Knowledge of GDS is important - Good communication skills - Result oriented and self-driven - Flexible to work in shifts as per client requirements - Good on Multitasking and Time management. - IATA/UFTAA/ will be an advantage Requirements: Higher Education Diploma with 0 - 3 years of relevant experience Responsibilities: Role: - - Responsible for booking/cancelling and amending air and hotel bookings made using Online portal/Offline bookings. - The incumbent shall ensure compliance with SLA and other internal guidelines or policies relating to the business area he/she is going to handle and must be quality conscious. - The incumbent would be required to consistently understand and exceed customer’s requirements whilst ensuring effective team- work at all times. - The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn. - The incumbent should have an eye for detail with high focus on quality and controls