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Description: Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Roles & Responsibilities : Roles & Responsibilities : General: - Consultant expected to have basic understanding of ITIL framework to collaborate and handle with end-user issues / tickets raised via ITSM.D(Service Now) tool - Excellent problem-solving, consulting and decision-making skills. - Handling incident, problem tickets, service requests in SAP MDM & MDG module. - Good communication and interpersonal skills. - Should be able to work independently with minimal supervision - Desired Role Requirements: - Core Functional Knowledge: - Must have experience on specific master data domains (Material, BP) with knowledge of BRF+, FPM, Web Dynpro ABAP, and MDG API framework. - Troubleshoot and fix the stuck, failed & locked Change Requests. - Configure and maintain CR Types, change request steps. - Analyze CR replication logs to ensure data successfully updates the staging and active areas. - Monitor, troubleshoot, and repair Rule-Based Workflows in BRF+. - Adjust workflow routing and handle agent determinations. - Analyze custom validations, derivations, and duplicate checks using BRF+. - Experience on master data consolidation routines, including mass processing of data. - Configure UI modeling (feeder classes, access classes) to meet changing business requirements. - Analyze and debug the existing code, Web Dynpro components, and Floorplan Manager (FPM) configurations to resolve application errors. - Maintain and enhance integration mapping between SAP MDG and downstream systems. - Monitor and troubleshoot Data Replication Framework (DRF) failures, IDoc errors, and SOA web services. Qualification Educational qualification: B.E/B.TECH/MBA Experience : 4+ years in SAP R/3 & S/4 MDM & MDG consulting ITIL process knowledge Preferred Skills :ServiceNow knowledge Integration Skills: - Materials Management (MM) for procurement, reservations, and service entry sheets. - Sales and Distribution (SD) for project-based billing and customer projects.