Nokia—Operations Quality Manager

Job description

Description: In this role, you will work in a dynamic and collaborative team focused on delivering exceptional quality within our manufacturing processes. You will lead a diverse group of engineers and technicians, drive strategic improvements and fostering a culture of excellence. The environment encourages innovation and open communication, allowing you to share ideas and implement solutions that enhance our products and services. You will also engage with customers and key stakeholders, ensuring their requirements and feedback shape our quality benchmarks. Benefits include competitive compensation, opportunities for professional development, and a chance to impact global standards within a renowned technology company. Join us in making a difference in the quality landscape of electronics manufacturing. Requirements: Must-Have: - Require bachelor's or master's degree with related field. - Typically, a minimum 15-20 years of experience in quality management within the electronics manufacturing industry - Bachelor's degree in Electronics and Communication Engineering (B.E. ECE) - Proficiency in systematic problem-solving using QA tools like PFMEA - Experience in managing customer relationships from a quality perspective - Strong leadership skills to guide a team of Engineers and Technicians Nice-To-Have: - IPC standard certification - TL 9K Auditor qualifications - Experience with driving corrective and preventive action processes - Ability to handle customer complaints effectively - Strong communication skills to engage with global stakeholders Responsibilities: - Ensure effective quality assurance (QA) systems are implemented and maintained across the factory. - Engage with customers and key stakeholders to address quality concerns and enhance satisfaction. - Lead a team of Engineers and Technicians to drive strategic quality improvements. - Serve as the factory representative for workmanship standards and best practices. - Conduct audits to identify and drive systematic improvements on the shop floor. - Oversee the review and implementation of corrective and preventive actions. - Manage and resolve customer complaints related to factory performance. - Coordinate with global teams to ensure product field performance governance.