Birlasoft—Nexthink Technical Lead-App Development

Job description

Description: Area(s) of responsibility Nexthink Developer Location: Noida, Pune or Bangalore Company: Birlasoft Experience: 4 to 8 years Job Description Birlasoft is seeking a skilled and experienced Nexthink Developer to join our team. The ideal candidate will have a robust background in the implementation and management of Nexthink, Nanoheal, or similar solutions within the End-User Computing (EuC) space. This role demands hands-on experience with these platforms and a deep understanding of automation principles to ensure the reliability and performance of our systems. Key Responsibilities - Administer and maintain Nexthink and Nanoheal platforms, ensuring their optimal performance and integration with business processes. - Implement configuration updates and develop workflows for end-user IT service desk functions. - Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. - Monitor and maintain the health, performance, and reliability of our systems, ensuring they meet business objectives. - Proactively identify and resolve issues to minimize downtime and improve system performance. - Conduct regular reviews and assessments of existing automation solutions to identify areas for improvement. - Stay updated with the latest trends and advancements in automation technologies and incorporate them into the company's solutions. Qualifications - Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. - 4 to 8 years of experience in automation development, specifically with Nexthink, Nanoheal, or similar solutions. - Proven experience with automation platforms and tools, including Nexthink - Basic understanding of Generative AI (GenAI) technologies. - Knowledge of machine learning and natural language processing/Understanding (NLP/U) techniques. - Strong understanding of automation principles and practices. - Excellent problem-solving skills and the ability to think critically and creatively. - Strong communication and interpersonal skills, with the ability to work effectively in a team environment. Preferred Skills - Certification in Nexthink, Nanoheal - Experience with cloud platforms such as AWS, Azure, or Google Cloud.