Mahindra & Mahindra—Regional Sales Business Manager - MEAL

Job description

Description: Responsibilities & Key Deliverables Sales Drive overall volume & market Share Ensure authentic and correct market information flow to all stakeholders Devise actions based on RCA Monitor dealer profitability Overseeing Manpower Productivity & Adequacy Team Handling for respective states Provide timely insights to Marketing & Sales Planning (Add - GTM) CX Manage end to end customer centricity, and satisfaction Ensuring customer handling for escalations Overseeing Customer engagement practices Process Ensure process adherence and corrective action plan implementation at state level Experience 13+ years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling Industry Preferred Auto background (Must) (Auto EV Preferred) Qualifications BE / B tech + MBA General Requirements Functional Skills: Ability to drive business (channel sales specifically) Ability to understand product technicalities Behavioural Skills: Handle ambiguous situations Unlearn from previous experiences Take complete ownership of delivery and teams Understand premium customer segment Form & manage relationships with peers and channel partners Display high resilience Our commitment to Diversity, Equity, and Inclusion