Marsh McLennan—Intern - Psychometric Assessment - Content

Job description

Description: JD: Intern – Assessment Content Teams About the Role: We are looking for a motivated and detail-oriented intern to join our Psychometric Content Team. Psychometric Assessments design and delivery team works on designing assessments for clients’ basis their requirements for Hiring, Learning and Development initiatives, skill gaps analysis of employees, succession planning, etc. This role will support the development, review, and management of psychometric content (mostly behavioral content such as Situation Judgement Test, Inbox, etc.) and assessments based on client requirements. - Location: Gurgaon - Experience: NA - Minimum Qualifications: Graduates from B. Tech/ B. Com/ BBA/ B.Sc. background Key Responsibilities: - Content Management (40%) – The most important and critical aspect of the work is taking ownership of behavioral content creation through SMEs (subject matter experts) and via AI automation, reviewing content for quality parameters, logical correctness, and upload while coordinating with the operations team and maintaining the inventory of content for future reference. - SME (Subject Matter Expert) Management (20%) – Explore new SMEs through different SME portals, for example, LinkedIn, networking, etc., and getting SMEs on-boarded for content creation/review for personality & behavioral tools and assessment requirements. - Internal Coordination and Operational Support (20%) – Work closely with internal teams (sales, consulting, customer success) to support smooth execution of projects. This will include coordinating task tracking, follow-ups, operational requirements, maintaining standard documentation, and assisting with process-related activities to improve efficiency and accuracy. - Research and Client Exposure (10%) – The intern will gain exposure to client requests related to psychometric assessment content and use cases, primarily for learning and support purposes. The intern should have the urge to research and explore the innovations/awareness in personality & behavioral tools, the type of content and assessments in the market and competition. Critical Skills Requirement: - Excellent written and verbal communication (very critical) - High learning agility (very critical) - Attention to detail (most critical) - Drive for excellence and ownership (critical) - Well versed with AI tools (critical) Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Marsh, the world’s largest HR consulting firm —we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation. Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Skills: psychometric assessment, behavioral content creation, ai tools, content review, sme management, content management, operational support, task tracking, documentation maintenance, process improvement, client request analysis, written communication, verbal communication, research, learning agility, attention to detail, drive for excellence, ownership