Deloitte—Associate Director | Functional / Manual Testing | Mumbai | Engineering | Quality Engineering

Job description

Description: Role Overview We are seeking a highly accomplished Sr. Test Manager to lead end-to-end Quality Engineering initiatives across complex enterprise programs. The ideal candidate will bring strong leadership, strategic vision, and hands-on expertise in Functional, Non-Functional, Automation, and Performance Testing. This role demands the ability to drive quality transformation, scale QE delivery models, and align testing strategy with business objectives. Key Responsibilities 1. Quality Strategy & Governance - Define and implement enterprise-level Test Strategy & Quality Roadmap - Establish governance models covering SIT, UAT, Regression, NFT - Drive Shift-Left and Shift-Right Quality Engineering practices - Own entry/exit criteria, quality gates, and release sign-offs - Present quality metrics to CXO stakeholders 2. Program & Delivery Leadership - Lead large cross-functional QA teams (20–100+ members) - Manage multi-vendor and distributed delivery models - Plan estimations, budgeting, capacity planning, and forecasting - Drive risk-based testing and critical defect triage - Ensure on-time release readiness across multiple tracks 3. Functional & Automation Excellence - Oversee automation frameworks (Selenium, Playwright, Tosca, API automation) - Improve regression efficiency through CI/CD integration - Establish traceability (RTM), test coverage, and quality dashboards - Promote reusability, script optimization, and framework scalability 4. Non-Functional & Performance Engineering - Own performance strategy (Load, Stress, Soak, Scalability testing) - Define NFRs – TPS, concurrency, response time SLAs - Drive observability and production monitoring alignment - Ensure resilience, failover, and capacity validation 5. Stakeholder & Client Management - Act as single point of accountability for Quality - Engage Business, Architecture, DevOps, and Infra teams - Lead UAT governance with business stakeholders - Provide executive-level dashboards & reporting 6. Process & Transformation - Implement QE maturity models (TMMi / Custom Maturity Framework) - Drive AI-enabled testing (LLM validation, synthetic monitoring, bot testing) - Standardize tools and eliminate redundancy - Build Testing Center of Excellence (TCoE) frameworks Required Skills & Competencies Leadership Competencies - Strategic thinker with execution rigor - Strong negotiation and escalation management skills - Decision-making under pressure - Influencing senior stakeholders Technical Expertise - Automation Tools: Selenium, Playwright, Tosca - Performance Tools: LoadRunner, JMeter, NeoLoad, K6 - API Testing: Postman, Rest Assured - CI/CD: Azure DevOps, Jenkins, Git - Test Management: JIRA, ALM, Azure Test Plans - Cloud & DevOps familiarity (Azure/AWS) Quality Engineering Capabilities - Risk-based test modeling - Test coverage analysis - Workload modeling - Production defect leakage reduction - Defect prevention strategy KPIs / Success Metrics - Reduction in defect leakage to production - Regression automation coverage > 75% - Performance SLA adherence > 95% - Release cycle time improvement - Improved test case productivity - Reduction in environment-related delays Experience & Qualifications - 16-20 years in Quality Engineering - Proven leadership of large-scale enterprise programs - Experience in BFSI / Telecom / Oil & Gas preferred - ISTQB / Agile certifications preferred - Experience in SAP / Core Banking / CRM / Digital Channels is a plus - Drives quality as a business enabler, not just a validation function - Blends architecture mindset with delivery governance - Balances automation, performance, and business quality objectives - Scales teams from tactical QA to strategic QE transformation Location - Mumbai (Sevri/Wadala) This is a mandatory requirement. - Mumbai Based. To be working out of Mumbai Sevri Location. Work Location is Non-Negotiable . Educational Qualifications - The candidate should have an educational background of BE / BTech in IT / Computer Science / Electronics & Telecommunication Engineering / EEE / Electronics ONLY.