Concentrix—SAP Functional Consultant

Job description

Description: Job Title: SAP Functional Consultant Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.5+ years of experience Key Responsibilities: - SAP Module Expertise: Provide functional expertise and configuration in SAP MM, SAP SD, Pricing, SAP APO (Allocation), SAP CRM, and SAP PI. - Middleware Integration: Manage and support middleware solutions to ensure seamless integration between SAP modules and other systems. - Production Support: Handle production calls and troubleshoot issues to ensure minimal downtime and optimal performance. - Release Management: Support different release cycles, including planning, testing, and deployment of new functionalities and updates. - Data Management: Prepare and manage data in Excel sheets for various reporting and analysis purposes. - Communication: Maintain clear and effective communication with stakeholders, including technical teams, business users, and management. - Documentation: Create and maintain comprehensive documentation for configurations, processes, and procedures - ERP Module & Functional Expertise: Provide deep functional expertise and configuration across major ERP ecosystems. This includes managing SAP MM (Materials Management) alongside Oracle Purchasing / Procurement, and SAP SD (Sales and Distribution) alongside Oracle Order Management. - Pricing & Planning Logic: Configure and maintain complex pricing structures, modifiers, and price lists across systems (SAP Pricing & Oracle Advanced Pricing). Support supply chain demand and allocation planning using SAP APO and Oracle Advanced Supply Chain Planning (ASCP). - Customer Relationship Management: Support cross-platform front-office and customer workflows leveraging SAP CRM and Oracle CX / CRM modules. - Middleware & Ecosystem Integration: Manage, monitor, and support comprehensive enterprise middleware solutions. Ensure seamless, end-to-end integration between ERP modules and third-party systems using SAP PI/PO, Oracle Integration Cloud (OIC), and Oracle SOA Suite. - Production Support & Troubleshooting: Act as a critical tier for production support. Handle urgent production calls, troubleshoot cross-functional bugs, and resolve application interface failures to guarantee minimal business downtime. - Release & Lifecycle Management: Actively support multi-layered release cycles. This includes environment provisioning, rigorous integration testing, regression mapping, and deployment coordination for new functional enhancements or patches across SAP and Oracle landscapes. - Data Management & Analytics: Extract, prepare, and manipulate complex data structures using advanced Excel techniques (VLOOKUPs, pivot tables, data modeling) to drive business reporting, data migration validation, and system analysis. - Stakeholder Communication: Maintain exceptionally clear, concise, and proactive communication. Serve as a functional bridge between technical developers, system integrators, business users, and executive management. - Documentation & Knowledge Governance: Author and maintain rigorous functional design documents (FDDs), configuration workbooks, business process maps, and standard operating procedures (SOPs) for audit compliance. Location: IND Bangalore - 55, Divyasree Towers, Bannerghatta Main Road Language Requirements: Time Type: Full time