HP Enterprise—Managed Services Linux & SAP SME

Job description

Description: Managed Services Linux & SAP SME This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. What you'll do: - Strong implementation, migration and support in Linux (RHEL & SUSE) - Strong HANA Infra experience. - BOBJ,SAP Convergent Charging, SAP Convergent Mediation ,Cloud Connector. - Day to Day Linux and SAP Infra tasks. - Excellent knowledge of HIGH AVAILABILITY AND DISASTER RECOVERY SCENERIOS - Service Guard, Pacemaker Hands On experience is a must with ability to on-board new systems and fine tune existing systems - Able to Handle Customer Issues Independently and provide solutions to Critical customer issues - Able to join customer meetings and take part in various critical Activities such as Upgrades , Migrations , Performance tuning etc. - Should be able to Handle Performance Tuning Activities on both Application and Database levels along with Optimizing System with fine tuning adjustments to deliver good system availability and performance - Perform Various OS upgrades, HANA DB upgrades etc . - Working knowledge of high availability and disaster recovery environments, as well as OS level clustering. - Upgrades and Add-on Installations - Linux & HANA HA and DR Setup. - Knowledge on Metro Cluster. - Experienced with typical support activities including preventive maintenance - Working knowledge of key ITIL processes. - Ability to troubleshoot/analyze and resolve technical problems, Knowledge/Experience in performance tuning, troubleshooting - Preferably Linux certified. - Automate administrative and operational systems support functions. Provide training and direction to other operational support teams. - Participate in providing 24x7 support on rotational basis to ensure operations of these critical systems for different customers. - Preparing Daily Monitoring reports for System Health Checks - Proactively handling the Incidents and provide a proper response within specified time limit - Having basics knowledge on how to manage incidents coming within the shifts. What you need to bring: - Excellent understanding of Linux and SAP HANA Infra technologies and applications. Must have strong technical foundation and strong problem-solving skills during Critical Events . Ability to work with virtual teams and across diverse cultures to deliver results. - Conversant in English, spoken and written, with proven communication, interpersonal, influencing and negotiation skills. Proven track record of delivering against stretched targets. - Substantial experience consulting, problem management and detailed analysis. - Extensive Linux technical subject matter expertise on RHEL. Preferred Certifications - RHEL Certified(Must) - ITIL Certified Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: ServicesJob Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately. Skills: linux, sap hana, rhel, high availability, disaster recovery, service guard, pacemaker, os upgrades, hana db upgrades, performance tuning, troubleshooting, incident management, itil, cluster management, metro cluster, preventive maintenance, system monitoring, system health reporting, automating systems support, training delivery, mentoring, process improvement, consulting, problem management, technical analysis, rhel certified, itil certified