Accenture—Learning Operations Analyst

Job description

Description: Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • The Learning Admin Analys is responsible for end to end learning administration and scheduling support for Learning and Development programs. The role ensures accurate coordination of training schedules, LMS administration, resource allocation and stakeholder communication. • This position acts as a subject matter expert in learning operations, supporting smooth delivery of learning programs while maintaining compliance, quality and data accuracy. • Manage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for? • Primary skill - Learning Operations • • Knowledge of public holidays and regional scheduling considerations • Relevant years of experience in Learning Administration, Scheduling or Learning Operations • Prior experience in a shared services, Learning and Development, HR operations or service delivery environment preferred • Exposure to LMS platforms is mandatory • Exposure to working with clients in the travel and aviation sector • Educational Qualification • Bachelors degree BA, BCom, BSc, BTech or equivalent • Shift Timings • Must be flexible with respect to shift timings Roles and Responsibilities: • Administer and coordinate learning schedules across internal and external training programs • Manage and update Learning Management Systems LMS including course setup, enrollment, attendance and completion tracking • Coordinate with instructors, vendors, facilities and internal stakeholders to confirm training logistics • Monitor learning schedules and resolve conflicts related to resources, venues or participant availability • Maintain accurate learning records, reports and dashboards related to training delivery and participation • Respond to learning administration queries within defined service timelines • Ensure adherence to learning policies, cancellation guidelines and documentation standards • Perform quality checks on learning data and support audits or compliance reviews • Identify process improvement opportunities within learning administration and scheduling workflows • Support knowledge transfer, onboarding of new team members and continuous improvement initiatives Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.