JPMorgan Chase—Software Engineer II - ServiceNow , HRSD

Job description

Description: You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorganChase within the Enterprise Technology ,you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities - Executes standard software solution, design, development, and technical troubleshooting - Writes secure and high-quality code using the syntax of at least one programming language with limited guidance - Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards. - Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications - Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation - Applies technical troubleshooting to breakdown solutions and solve technical problems of basic complexity - Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development - Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems Required qualifications, capabilities, and skills - Formal training or certification on software engineering concepts and 2+ years applied experience - Hands on experience in ServiceNow platform implementation preferred; off-platform development experience welcomed. - Experience implementing business rules and scripts, including client scripts, fix scripts and schedule jobs - Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions - Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs. - Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations. - Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security Preferred qualifications, capabilities, and skills - Experience across the whole Software Development Life Cycle - Prefer knowledge in HRSD Domain and NowAssist