EY—Microsoft-MS-MS Dynamics and Sales Support-Senior Manager

Job description

Description: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Consulting - Sales Support executive (Senior Manager): At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The opportunity The Sales Support executive (Senior Manager) is a key contributor to Consulting growth, responsible for supporting sales pursuits, proposal execution, and commercial analysis across priority opportunities. This role works closely with Senior Managers, Partners, Account Leaders, and solution teams to improve pursuit effectiveness, deal quality, and pipeline discipline. Your key responsibilities - Sales & Pursuit Support - Support end to end sales pursuits for consulting opportunities, including qualification, proposal development, pricing support, and approvals. - Partner with pursuit leaders to help shape deal strategy, solution positioning, and client value propositions. - Maintain strong discipline on pipeline tracking, win probability updates, and pursuit milestones. - Proposal & RFP Management - Manage and coordinate RFP/RFI responses, proposals, and client presentations under guidance of Senior Managers and Partners. - Work with cross functional teams (solution architects, finance, legal, risk, delivery) to ensure accurate, compliant, and timely submissions. - Consolidate inputs, track dependencies, and ensure alignment between scope, commercials, and delivery approach. - Commercial & Financial Analysis - Support pricing models, effort estimates, margin analysis, and financial summaries for consulting deals. - Assist in preparing business cases, deal review materials, and approval documentation. - Analyse deal economics and highlight commercial risks, assumptions, and improvement opportunities. - Sales Operations & Governance - Ensure compliance with sales governance, review checkpoints, and approval workflows. - Support maintenance of sales support templates, trackers, and standard documentation. - Identify process gaps and contribute to continuous improvement of sales support operations. - Stakeholder Management - Act as a primary working level contact for account teams and pursuit stakeholders. - Provide clear, structured updates on pursuit status, risks, and next steps. - Support leadership in pipeline reviews, forecast updates, and performance reporting. - Team Collaboration & Capability Building - Mentor Senior Consultants and Consultants within the sales support team. - Share best practices on proposal writing, commercial structuring, and pursuit management. - Contribute to knowledge assets, playbooks, and reusable pursuit collateral. Required Skills & Experience Experience - 15+ years of experience in consulting sales support, pursuit management, commercial advisory, or related roles. - Hands on experience supporting medium to large consulting deals across technology, data, digital, or transformation programs. - Experience working in a global / matrixed consulting environment is preferred. - Should have strong AI understanding Core Competencies - Strong understanding of the consulting sales lifecycle and proposal processes. - Working knowledge of pricing, effort estimation, and commercial constructs. - Ability to synthesize complex inputs into clear, client ready deliverables. - Strong analytical, communication, and stakeholder coordination skills. Behavioural & Leadership Skills - Detail oriented with strong execution discipline. - Comfortable operating in fast paced, deadline driven pursuit environments. - Collaborative team player with emerging leadership capabilities. - High standards of quality, compliance, and professionalism. Education - Bachelor’s degree required; MBA or equivalent is an advantage. What we look for - People with technical experience and enthusiasm to learn new things in this fast-moving environment What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.