Tata Teleservices—Lead - Voice Core Site

Job description

Description: - Responsible for proving technical support for VOIP & PSTN network. - Ensuring NW fault and customer complaint resolution. - Backup of Voice Core Nodes CDRs - Backup of Voice Core Node DB - POI Augmentation - Fault Rectification Hardware - POI Outages Handing - Patch upgrades - R & R activities - New product /Equipment testing - ACT Portal CR management - New POI commissioning - PRI / SIP migrations - Internal RA Audit compliance - Complaint Handling - Support to Service account Manager - BSNL/MTNL payments - ITTN POI co-ordination - Special projects - PV audit/ AMS portal update - PM activities - Support to Infra/TX team - DOT Audits - Internal/External Audits of TTSL