DP World—Senior Executive - Warehouse Operations - Contract Logistics

Job description

Description: Warehouse Operations • Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch. • Ensure timely order processing and shipment execution as per customer requirements. • Monitor operational workflows to achieve productivity and accuracy targets. Inventory Management • Maintain inventory accuracy through regular cycle counts and stock reconciliation. • Monitor stock movement and ensure proper material handling practices. • Investigate inventory discrepancies and escalate issues when required. • Update inventory records in WMS/ERP systems. Team Coordination • Coordinate with warehouse associates, operators, and supervisors for smooth operations. • Support manpower planning and shift execution. • Train warehouse staff on SOPs, safety procedures, and operational processes. Customer & SLA Management • Ensure adherence to customer SLAs and operational KPIs. • Handle operational escalations and support issue resolution. • Maintain timely communication with internal and external stakeholders. Process Compliance & Safety • Follow warehouse SOPs, quality standards, and EHS guidelines. • Ensure safe handling and storage of materials. • Support warehouse audits and compliance activities. Reporting & Documentation • Prepare daily operational reports and MIS updates. • Maintain dispatch records, inventory reports, and operational documentation. • Track operational performance metrics and highlight improvement areas.