DP World—Assistant Manager - Warehouse Operations - Economic Zones - Chennai

Job description

Description: ROLES & RESPONSIBILITIES Job Purpose/Objective Responsible for ensuring the warehouse operates at peak efficiency in multi shift Operation, by determining product handling and storage requirements, equipment utilization, inventory management, Gate In/Out processes, TAT Adherence, OTR and OTD in shipping with customer satisfaction. Focusing HSE in each Operational Tasks. Key responsibilities - Supervise daily activities of the warehouse/ yard operations, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service - Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals - Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met. - Managing Shift roster Keeping track of Shift Attendance and effective Manpower Planning. - Work Load Levelling and Lobor Productivity - Manpower Productivity and Adherence on Inbound / Outbound TAT - Understanding the Multi customer KPI’s and SLA’s and ensuring the Deliverables to Meet the same. - Ensuring the Inventory Controls including cycle count, Perpetual Inventory and Maintaining with Zero Inventory Variance and coordinating for Internal and External Stock audit for with Zero Non-compliance. - Ensuring timely updating of Operating Systems (WMS etc.) - Schedule and oversee warehouse team to meet the demands of the customer and manage the flow and quality of work to maximize efficiency and minimize overtime - Meet regularly with operations leads to review, analyzing, and developing actionable plans for productivity and loss prevention. - Ensuring timely data captures all the activities taking place in WH in shift. - Coordination with different departments for timely completion of tasks assigned - Ensuring the Documents Management and Responding and supporting in Audits. QUALIFICATIONS & COMPETENCIES Skills and Competencies - 8 -12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus) - Proven track record of Managing warehouses with multiple clients/Cargo /Products/SKUs - Well versed with Modern Warehousing Practices- WMS (Homegrown or Oracle/SAP etc. Based), Technology based Putaway & Picking - Experience of Handling Blue collard Manpower - Hands on experience of Picking/Packing activities - Analytical skills for Space optimisation, Process streamlining - Proven track record of cost optimisation, bringing efficiency into system. - Experience of coordinating with supporting departments like Transport, HR/IR etc - Proven track record of managing cargo of high-performance organizations similar like- FMCG. Telecom, Electronics, E-Commerce, 3PLs, etc - Good knowledge of MS Office/Emails is expected - Good written and oral communication skills are needed. Stakeholder Internal: HODs External: Customers - Educational Qualification (min) Post Graduation / Graduation/ Diploma - Preferred Certifications if any Six Sigma certifications, WMS, WH Management courses and trainings are desirable - Range/ Min no of years - of overall Experience required - Min no of years of Industry specific experience required, if any & the industry type 8 – 12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus) 8 years