Tata Capital—Area Manager - Retail Collections - Housing - Collections - X bucket - Delhi - Lajpat Nagar - JM

Job description

Description: 11300 Core Responsibilities: - Regular reviews of current processes and ensure better control - Manage portfolio in the assigned region on various parameters and ensure unit as objective is uncompromised - Build and develop measurement standards to monitor performance of the collections & tele caliing team - Ensure inventory management through resolution, roll back, normalization for the bucket and take proactive steps to control/ reduce inventory for the bucket/location - Take adequate steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in house& external legal team/advocates. - Support to implement best collection strategies with coordination of stakeholders of operations, Sales IT department. - Empanel and retain right vendor / Agency. - Ensure that all the in-house officers / agencies in the location perform as per defined SLA while reducing costs incurred through vendors Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Graduate : Yes Masters/Postgraduate: Optional