Tata Capital—Customer Service Executive - UCV Finance - Motor Finance - Sales - Latur - Nirmal Heights - CSE

Job description

Description: Key Accountabilities: Lead Generation - Generates lead for deals through interactions with DSE or through channel partners/open market Customer Relationship Management - End to end customer relationship management including explaining product offerings and resolving sales queries - Cross-selling product offerings to customers - Educates customer with information to build their understanding of issues and capabilities - Goes beyond their day to day work to assist customers in a positive manner Dealer Relationship Management - Maintaining relationship with assigned dealer Deal Processing - Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) - Internal Stakeholder Management - Interact with operations and credit team in order to ensure smooth processing of loan applications