Tata Capital—Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - Pune - The Melange - CSE

Job description

Description: - Generate leads & business from assigned dealership as well as the open market - Maintain a healthy relationship with Dealers for sales objective. - Ensuring Post Disbursal Documents (PDD) updation - RC, First EMI & Non starter collection & its updation to maintain the portfolio - Timely Communication to dealer’s staff about the scheme / HO communication about payouts/RC, etc - Ensure enhanced sourcing & business at the dealer counter(s) being managed - Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team - Understanding of customers’ need and proper guidance / explanation of the finance schemes to the customers - Daily sharing of MIS with case wise status of the leads given by dealership - Minimum Nos. expected as per productivity matrix. - Login to conversation – to maintain the targeted ratio.