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Description: 11103 - Attending / retaining customers who apply for pre-closure of their existing loan with us. - Co-ordinating with Sales team across zones to expedite attending the customers who are not contactable / responding over phone. - Processing Rate reduction or incremental funding requirement of the customers with the help of sales team to ensure retention. Co-ordinating with credit FPR’s to ensure fulfilment of customers funding requirement. Qualification Post Graduate/ Graduate