DHL—Territory Service Representative (NCX)

Job description

Description: Qualification: Minimum 12th pass preferably Graduate. Experience: 3-4 years of experience from Service Centre background. Age:28 to 32 years Knowledge: Should know local geography. Skills: - Should possess a two-wheeler - Should possess a valid DL (Driving License) - High organizational commitment - Good team worker - Preferably knows basic Computers - Good communication in Local/Hindi/English languages. Delivery 1. Unloading the bags from vehicle 2. Scan the shipments 3. Primary Sorting and Secondary sorting 4. Outscan the shipments as per delivery route 5. Delivering the shipment as per package address only 6 Take an acknowledge form customers through device (BYOD) 7. Update correct status code for undelivered shipments at customer address 8. Delivery process will be briefed through a training 9. Handing over of cod amount on the same day to the supervisor 10. Undelivered shipments needs to be handed over to the supervisor 11. Proper dress code and carry field bags all the delivery points Pickup 1. Pickup as per SOP 2. Timely pickup at customer place as per cut off timing 3.Check if serviceable location 4. Count number of shipments at the customer and take acknowledgement on the pickup sheet 5. Inscan the shipment at the office and handle Rapid entry 6. Primary and secondary sorting of the shipments Skills: shipment sorting, driving license, package delivery, local geography knowledge, rapid entry scanning, pickup verification, delivery route scanning, customer acknowledgment, organizational commitment, teamwork, basic computer skills, multilingual communication