Kotak Mahindra Bank—Product Manager-ILG (Infrastructure & Logistics Group)-Product Manager

Job description

Description: Product Manager Job Role - Building and managing relationships with manufacturers - Product & Process Design, Development and Launch - Carry out Process development/enhancement/changes as and when required. - Responsible for achievement of key parameters of product performance - Responsible for all processes related to the products, training various stakeholders on existing processes and new processes related to the product - Work jointly with various distribution channels to increase the usage of the product - MIS & Channel Contest Management - Channel query & Customer complaint Management - Customer segmentation & need gap analysis - Marketing & Customer Communication for New acquisition, activation and cross-sell - Assisting in maintenance of the existing system by analyzing and implementing the requirement. - Channel Education and Communication for business development - Interdepartmental functioning & Coordination like IT, Marketing, BSG, MIS, Legal, Compliance, Audit and External Vendor. - Product related marketing collaterals management - Publication of Progress Dash Board and channel engagement - Driving end-to-end bank level campaigns, programs & Channel Contest - Analyzing and preparing business performance/ channel performance/ Key parameter trend/ competitive landscape reports REQUIREMENTS - Preferably a MBA with min 5 years of experience - Analytical skills to evaluate various customer/product innovations and insight to deliver superlative performance. - Should be result oriented, go getter with a high passion for numbers and ability to work under target focused approach. - Should be a fast learner, innovative and open for newer concepts/ideas/technologies - Good communication skills - Ability to multi-task & manage multiple projects simultaneously - Drafting skills for writing strategy, business plan documents & proposals - Understanding of key business drivers & ability to drive business output - Excellent knowledge of excel for MIS Management to channel