AU Small Finance Bank—Relationship Officer Gold Loan

Job description

Description: Group Company: AU Small Finance Bank Limited Designation: Relationship Officer Gold Loan Office Location: THIRUPATTUR Thirupattur Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards. Primary Responsibilities: - Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency. Additional Responsibilities: - Support team initiatives, training, and reporting. Reporting Team - Reporting Designation: - Reporting Department: Educational qualifications preferred - Category: - Field specialization: - Degree: - Academic score: - Institution tier: Required Certification/s: Required Training/s: Required work experience - Industry: Banking/Financial Services - Role: Relationship Officer Gold Loan - Years of experience: 2 to 6 Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence Required Competencies: Communication, Analytical Thinking, Customer Orientation Required Knowledge: Banking products, regulatory norms, recovery procedures Required Skills: MS Office, CRM tools, negotiation Required abilities - Physical: Normal office work - Other: Problem-solving, multitasking Work Environment Details: Branch/Field/Operations Office Specific requirements - Travel: Yes - Vehicle: Preferred - Work Permit: NA Other details - Pay Rate: - Contract Types: Full-time - Time Constraints: Standard banking hours - Compliance Related: Adherence to RBI and internal policies - Union Affiliation: