EXL—Senior Associate - Compliance

Job description

Description: Basic Functions - Review and identify different types of documents - Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp line of business - Research and gather Workers Compensation claim information - Ensure that transactions are processed as per desktop procedures - Basic experience in reviewing documents and validating information - Achieve individual productivity and quality goals - Integrate procedural changes into daily routine Provide quality review to ensure accuracy, if required Basic Functions - Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines - Handling inbound/outbound calls from the customers - Customer service for claims & policy Admin Ensure that calls are handled as per standard procedure Requirements: Bachelor's/Master's in any stream 2-5 years Responsibilities: Basic Functions - Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines - Handling inbound/outbound calls from the customers - Customer service for claims & policy Admin Ensure that calls are handled as per standard procedure