BCG—Chrome River Techno-Functional Consultant

Job description

Description: Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for an experienced Application Developer to configure, develop, support, and continuously enhance our expense and time management applications, primarily Emburse Chrome River and Infor, along with their integrations with SAP and other systems. This is a hands-on developer role requiring strong application configuration, integration troubleshooting, data analysis, and problem-solving skills. The role will work closely with business stakeholders, engineering teams, and technology vendors to deliver enhancements, resolve complex technical issues, and improve application reliability and efficiency. Key Responsibilities - Configure, develop, enhance, and support Emburse /Chrome River for expense management and Infor for time/timesheet management. - Configure and maintain workflow rules, approval hierarchies, business rules, validations, and country/office-specific requirements. - Configure and support VAT, tax, and country-specific expense requirements within Emburse Chrome River. - Configure and enhance timesheet workflows, validations, approvals, and related business rules within Infor. - Develop and support integrations between Emburse /Chrome River, Infor, SAP, and other applications. - Work hands-on with REST APIs, including authentication, requests, payloads, responses, and error handling using tools such as Postman. - Troubleshoot application and integration issues across expense/time applications, APIs, middleware, and SAP. - Analyze export/interface files, integration data, and transaction records to identify discrepancies involving amounts, currencies, exchange rates, accounting information, employee data, time entries, and other data elements. - Perform root-cause analysis to determine whether issues originate from application configuration, source/master data, integrations, SAP, or vendor platforms. - Translate business requirements into technical designs, application configurations, integration requirements, and implementation specifications. - Develop, test, deploy, and validate application enhancements, configuration changes, integrations, and production fixes. - Support the end-to-end integration of expense data with SAP, particularly Accounts Payable (AP) processes. - Work with internal engineering teams and external vendors to investigate defects and deliver technical enhancements. - Identify opportunities for automation, application performance improvement, monitoring, and operational efficiency. - Leverage AI tools such as ChatGPT, Claude, or similar technologies to build automations, accelerate troubleshooting, and improve development workflows. - Participate in application releases, testing, change management, and production support. What You'll Bring - Strong hands-on development and configuration experience with Emburse Chrome River (Chrome River). - Experience with Infor, preferably supporting or configuring time/timesheet management. - Hands-on experience configuring: - Workflow and routing rules - Approval hierarchies - Business and validation rules - Country and office-specific configurations - Expense policies - VAT and tax requirements - Timesheet workflows and approvals - Strong hands-on experience with REST APIs and API troubleshooting, using Postman or equivalent tools. - Ability to understand and troubleshoot JSON/XML payloads, API responses, HTTP errors, authentication, and integration failures. - Strong analytical and debugging skills, including the ability to analyze export files, interface data, logs, and transaction-level discrepancies. - Experience performing root-cause analysis across interconnected applications and integrations. - Working knowledge of integrations with SAP, particularly Accounts Payable (AP) and downstream financial posting processes. - Ability to translate business requirements into clear technical specifications and implementable solutions. - Strong communication and stakeholder-management skills, with experience working across global, multicultural, and multi-time-zone teams. - Practical experience using AI tools such as ChatGPT, Claude, or similar technologies to automate tasks or improve development and operational workflows. Preferred Skills - Basic working knowledge of SQL for data investigation and troubleshooting. - Familiarity with integration/middleware platforms such as MuleSoft. - Understanding of SAP accounting/master data and AP processes. - Experience with enterprise expense and time-management applications. - Experience working with SaaS/application vendors on APIs, integrations, defects, upgrades, and enhancements. - Familiarity with the complete development lifecycle, including requirements, technical design, configuration/development, testing, deployment, and production support. Who You'll Work With You will work with a diverse, cross-functional team spanning Procurement, Finance, IT, and Change Management to deliver and enhance enterprise Expense Management solutions that support BCG's global operations. You'll partner closely with business stakeholders, application vendors, integration teams, and technology colleagues to design, implement, and support scalable, business-critical solutions. In this role, you'll collaborate with globally distributed teams across multiple time zones, supporting BCG employees, suppliers, and business partners while contributing to continuous improvement, operational excellence, and a reliable user experience. Additional info We are looking for a hands-on Application Developer, not a purely functional or business analyst profile. The ideal candidate has personally configured and enhanced Emburse Chrome River and Infor, worked directly with APIs and integration data, and can independently troubleshoot issues across expense management, time management, integrations, and SAP. The candidate should be comfortable moving between application configuration, API troubleshooting, data analysis, integration debugging, technical design, and stakeholder discussions, while owning solutions from requirement through implementation and production support You're Good at: - Professional proficiency in spoken and written English. - Flexibility to collaborate with globally distributed teams across multiple time zones. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Skills: emburse chrome river, infor, rest apis, sap integration, postman, json, xml, root cause analysis, application configuration, data analysis, integration troubleshooting, workflow rules configuration, approval hierarchies, business rules configuration, validation rules configuration, expense policies, vat requirements, timesheet workflows, approval workflows, sap accounts payable, application performance improvement, ai tools, stakeholder management, technical design, production support, change management, mulesoft, sql, saas vendor management, requirements gathering