JLL—Workplace Experience Lead

Job description

Description: JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Experience Lead Integrated Facilities Management – (region/country) - 8-10 Years of Experience. - Manage all aspects of Facility Management Service deliverables - Measure / Course Correct, continuously monitor and improve the Key Performance Indicators based Performance Management - Develop and Implement the Planned Preventive Maintenance Program and FM Calendar - Act as nodal officer for coordinating with Client and Client’s internal and external stake holders for seamless and high quality service delivery. Single point of management control for facility management services in the client site. - To develop and implement Feedback mechanism from Client and its employees for the Services offered and act upon the resolutions Interpret the Facilities Management scope for the client assigned and develop client specific processes and procedures and ensure implementation and compliance of the processes. - Support the client in short and long-term project management. - Develop and implement the annual management plan; accomplish key performance indicators as identified and mutually agreed upon by FM PARTNER & Client. - Review and deliver agreed reports like monthly/quarterly/ annual reports for the client. - Manage and mentor each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration. - Manage compliance governance. - Share and implement best practices practiced by industry / by FM Partner at other client sites in concurrence with client approvals. Location: On-site –Hyderabad, TS Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.