TransUnion—Principal Advisor, GenAI Technical Product Management

Job description

Description: TransUnion's Job Applicant Privacy Notice Team Overview We are building a modern AI platform focused on agentic AI, large language models (LLMs), intelligent automation, semantic knowledge systems, ontology-driven architectures, and reusable platform services. As a Senior Advisor, Technical Product Management, you will play a critical leadership role in translating emerging AI opportunities into scalable platform capabilities that can be leveraged across multiple business domains. This role is ideal for a deeply technical product leader who enjoys operating at the intersection of engineering, platform architecture, and business innovation. At TransUnion, we are committed to enabling Information for Good®. As part of our AI Platform and Product organization, you will help shape and scale the next generation of enterprise AI capabilities that power products, services, and business outcomes across TransUnion globally. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities We are seeking a Principal Advisor, GenAI Technical Product Management to join our AI Platform Product organization. This role is not a traditional business product management position. Instead, it sits at the intersection of Product, Engineering, Architecture, and AI Innovation, requiring a leader who can operate deeply within the technical implementation details while maintaining a platform and business-value mindset. As a senior technical product leader, you will help shape and deliver foundational AI capabilities that support TransUnion's long-term vision for Agentic AI, Semantic Intelligence, Context-as-a-Service, Knowledge Graphs, AI Governance, and Intelligent Decisioning. The ideal candidate combines technical depth, product thinking, and execution rigor, with the ability to move seamlessly from architecture discussions with engineers to strategic conversations with product and business stakeholders. Drive GenAI Platform Product Strategy Own key areas of TransUnion's AI Platform roadmap, helping define and scale reusable capabilities including: - Agentic AI frameworks - Knowledge and context services - Retrieval-Augmented Generation (RAG) - Semantic intelligence layers - Ontology-driven architectures - Agent governance and observability - MCP-enabled integrations - Enterprise AI platform capabilities supporting multiple business domains Develop roadmaps and investment cases that balance near-term business value with long-term platform strategy. Serve as the Technical Product Lead for AI Platform Capabilities Unlike traditional PM roles focused primarily on business requirements, this role works directly alongside engineering teams to define both the "what" and some of the "how." You will: - Translate business opportunities into scalable platform capabilities. - Define architecture-aligned requirements and technical specifications. - Shape non-functional requirements including latency, scalability, security, explainability, observability, and performance. - Participate in technical tradeoff discussions involving: - Hosted versus local LLM deployments - Prompt engineering versus fine-tuning - Agent orchestration patterns - Vector search and retrieval strategies - Knowledge graph and ontology design - Inferencing architectures - Context management and memory frameworks Success in this role requires the ability to engage credibly with Principal Engineers, Architects, AI Engineers, and Engineering Leaders. Bridge Product Vision and Engineering Execution Partner closely with: - AI Engineering - AI Architecture - Platform Engineering - Solutions TPMs - Product Organizations - Data Science and Analytics Teams Solutions TPMs often bring forward the business problem and desired outcome. This role is responsible for translating those opportunities into platform-ready capabilities and technically actionable engineering requirements. You will serve as a critical bridge between innovation ideas, business needs, and engineering delivery Required Knowledge And Experiences What You'll Bring Required Experience - 10+ years of experience in Technical Product Management, Platform Product Management, Software Engineering, Solution Architecture, or related technical disciplines. - Experience building or managing platform products used by multiple teams or business domains. - Experience working directly with engineering organizations on highly technical initiatives. - Demonstrated experience translating complex technical concepts into product strategy and executable roadmaps. Strong Technical Knowledge In Several Of The Following Areas - Generative AI and Large Language Models - Agentic AI systems - Retrieval-Augmented Generation (RAG) - AI inferencing architectures - Model hosting and deployment strategies - Prompt engineering and evaluation frameworks - Fine-tuning techniques - Vector databases - Knowledge Graphs - Semantic layers and ontologies - Context engineering and memory architectures - AI governance and observability - Cloud-native architecture and distributed systems - APIs, microservices, and platform design Preferred Qualifications - Experience launching enterprise AI or machine learning products. - Experience working on AI platforms, developer platforms, or enterprise-scale technology platforms. - Hands-on experience with AI frameworks, agent orchestration tools, or rapid prototyping environments. - Familiarity with knowledge graph technologies, semantic intelligence systems, or ontology-driven architectures. - Experience supporting globally distributed engineering organizations. Why This Role Matters TransUnion's AI Platform serves as the foundation for next-generation products and capabilities across the company. This role will help define how reusable AI services, semantic intelligence, and agentic AI capabilities are built and scaled across the enterprise. As the senior AI technical product leader located in India, you will play a pivotal role in partnering with our globally distributed engineering teams, accelerating platform delivery, influencing architecture decisions, and driving TransUnion's long-term AI vision from concept to production. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Principal, Product Management