Tata Capital—Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - New Delhi - RG Square - CSE

Job description

Description: Key Deliverables: Lead Generation - Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management - End to end customer relationship management including explaining product offerings and resolving sales queries. - Cross-selling product offerings to customers. - Educates customers with information to build their understanding of issues and capabilities. - Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management - Maintaining relationship with assigned dealer. Deal Processing - Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management - Interact with operations and credit team in order to ensure smooth processing of loan application.