Zydus Lifesciences—Sales Admin

Job description

Description: Job Description Role Summary The Sales Administration Executive will provide administrative, operational, reporting, travel, CRM, tender, and coordination support to the Sales & Marketing function. The role will ensure smooth business operations through effective stakeholder coordination, accurate documentation, timely reporting, compliance, and support to field teams. Roles & Responsibilities • Manage employee onboarding, documentation, appointment letters, ID cards, visiting cards, and employee records. • Coordinate employee lifecycle activities including confirmations, resignations, full & final settlements, exit formalities, and asset recovery. • Administer attendance, leave management, attendance reconciliation, and payroll-related inputs. • Coordinate domestic and international travel, visa processing, accommodation, transportation, and travel documentation. • Process TA/DA claims, expense reimbursements, approvals, and maintain expense trackers. • Manage end-to-end tender documentation, approvals, submissions, and stakeholder coordination. • Coordinate procurement of stationery, gifts, marketing materials, laptops, iPads, CUG cards, and other business requirements. • Maintain inventory, asset records, vendor coordination, purchase requisitions, and invoice tracking. • Administer CRM (Phyzii) including user management, issue resolution, system maintenance, reporting, and enhancement coordination. • Prepare and maintain Sales MIS, dashboards, performance trackers, business reports, and management review data. • Coordinate CME activities, customer engagement documentation, approvals, and compliance requirements. • Manage approved doctor travel, accommodation, logistics, and customer engagement support activities. • Organize sales meetings, conferences, training programs, and events including venue, travel, accommodation, vendor, and documentation management. • Manage inward and outward courier dispatches, shipment tracking, and delivery records. • Provide day-to-day administrative support to the Sales & Marketing team and leadership. • Coordinate with HR, Finance, Procurement, IT, Legal, Commercial, Marketing, and Logistics teams for operational requirements. • Maintain departmental databases, records, trackers, and ensure document confidentiality. • Support internal audits, compliance requirements, SOP adherence, and process governance. • Ensure timely availability and distribution of marketing and promotional materials to field teams. Requirements • Strong coordination, communication, and stakeholder management skills. • Proficiency in MS Excel, PowerPoint, Word, and CRM systems. • Good analytical, reporting, documentation, and administrative skills. • Ability to manage multiple priorities with accuracy and attention to detail. • Knowledge of sales administration, travel management, procurement, and compliance processes. Education • Graduate in any discipline. • MBA/Postgraduate qualification preferred. Experience • 3-6 years of experience in Sales Administration, Sales Operations, MIS, Business Coordination, Commercial Operations, or related functions.