FactSet—Senior Disaster Recovery Engineer

Job description

Description: FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. Your Team's Impact The candidate will be part of the ITDR Team in RE - Reliability Engineering supporting Core Infrastructure. Join our team and contribute to our commitment to maintaining resiliency and preparedness. We are seeking a detail-oriented and knowledgeable Disaster Recovery Engineer to join our team. In this role, you will work closely and report into the Disaster Recovery Manager to support and maintain a comprehensive disaster recovery program. Your primary responsibility will be to perform and execute disaster recovery duties ensuring the resiliency and continuity of critical business functions in the event of a disaster. The Disaster Recovery Engineer will partake in risk assessments, create, and update recovery plans, and support recovery efforts with internal teams and external partners. Good problem-solving skills, technical proficiency, and an understanding of disaster recovery principles are important for this position. What you’ll do - As a Disaster Recovery Engineer, you will play a contributing role in ensuring our organization's ability to effectively respond to and recover from disasters, safeguarding critical business functions. - Support the Disaster Recovery Manager and cross-functional technologists to analyse potential risks, perform business impact analyses, and identify critical IT systems and processes. - Conduct IT Business Impact Analysis (BIA) interviews with IT stakeholders to identify critical systems, Recovery Time Objectives (RTOs), and Recovery Point Objectives (RPOs). - Develop and deploy disaster recovery plans, including updating procedures and documentation for emergency response, assist with data backup and restoration, system recovery, and infrastructure continuity. - Conduct regular testing and validation of recovery plans and procedures to ensure their effectiveness and identify areas for improvement. - Provide support to employees on disaster recovery procedures and best practices to enhance organizational readiness and response capabilities. - Collaborate with IT teams to assess and enhance system recoverability, updating configurations, and monitoring recovery time objectives (RTOs) and recovery point objectives (RPOs). - Support the evaluation of third-party vendors and service providers for disaster recovery solutions. - Continued learning of industry developments, emerging technologies, and regulatory requirements related to disaster recovery, proposing recommendations for program enhancements. - Assist in incident response and recovery efforts during a crisis, working closely with the Disaster Recovery Specialist, and other technologists to minimize business disruption. What We’re Looking For - 5+ years proven experience in disaster recovery or business continuity planning, with a good understanding of disaster recovery methodologies, technologies, and industry standards. - Fluent in analytical skills, identify potential risks, evaluate business impacts, and support mitigation plans. - Understanding of data backup and recovery systems, including experience with data recovery, storage solutions, and disaster recovery technologies. - Effective problem-solving abilities and attention to detail, ensuring accuracy and completeness in recovery plans and procedures. - Good understanding of IT infrastructure, networks, operating systems, databases, and cloud platforms. - Ability to prioritize tasks, support project deliveries, and meet deadlines in a fast-paced environment. - Familiarity with relevant compliance regulations and frameworks, such as HIPAA or ISO 27001, ISO 22301, ISO 27031. - Availability to respond to emergencies outside regular working hours when necessary. Additional Skills: - Understanding of DRI's Associate Business Continuity Professional (ABCP) or Certified Business Continuity Professional (CBCP), BCI's Certificate of the BCI (CBCI) or Associate Membership of the BCI (AMBCI) preferred. - Good communication and interpersonal skills, facilitating collaboration with technologists of the organization. - Effective use in supporting disaster recovery and crisis management events. Education: - Bachelor’s degree in computer science, Information Systems, Systems Engineering, or a related field. What's In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: - The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. - Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days. - Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. - A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. - Career progression planning with dedicated time each month for learning and development. - Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn more about our benefits here. Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. Company Overview: FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.