Reckitt—IT&D Senior Business Analyst - Genesis Procurement

Job description

Description: We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. ​Information Technology & Digital​ In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role Reporting to the IT&D Genesis Product Manager, the Senior Business Analyst plays a critical role in supporting the Genesis Procurement transformation programme. The role is responsible for detailed documentation and validation of business and functional requirements, supporting testing activities, and preparing high-quality training and enablement materials to support successful adoption of Genesis products. The Senior Business Analyst works closely with Product Managers, developers, data scientists, and Procurement stakeholders to translate business needs into clear user stories, process flows, and functional specifications. The role ensures solutions are well documented, thoroughly tested, and user-ready, enabling smooth deployment and sustainable value realisation. Your responsibilities Requirements & Documentation • Lead detailed elicitation, analysis, and documentation of business and functional requirements. • Document user stories, acceptance criteria, process flows, and functional specifications. • Maintain clear and structured documentation aligned to agile and product delivery standards. • Ensure traceability between business requirements, user stories, and delivered functionality. Testing & Quality Assurance • Support test planning, scenario definition, and execution of system, integration, and user acceptance testing (UAT). • Validate delivered functionality against requirements and acceptance criteria. • Coordinate defect triage with development teams and support resolution and retesting. Training and Enablement • Prepare training materials, user guides, SOPs, and quick reference documentation. • Support delivery of training sessions and knowledge transfer to business users. • Ensure end-user documentation reflects final solution design and operating model. Product & Delivery Support • Support the Product Manager in backlog refinement, sprint preparation, and delivery planning. • Act as a key liaison between business stakeholders and delivery teams. • Support governance, status reporting inputs, and stakeholder communications where required. The experience we're looking for Essential • Knowledge of Procurement and/or Source-to-Pay processes. • Proven experience as a Business Analyst within digital, data, or transformation programmes. • Strong experience documenting requirements using user stories, process flows, and functional specifications. • Experience supporting testing activities including UAT and defect management. • Strong stakeholder engagement skills, with the ability to translate complex concepts into clear documentation. Desirable • 8+ years of Experience working in Agile or product-led delivery environments. • Exposure to AI, analytics, or automation-enabled solutions. • Experience supporting enterprise change or transformation initiatives. Technical / Professional Qualifications: Essential • Bachelor’s degree in Business, Information Systems, Supply Chain, Engineering, or a related discipline. • Experience using delivery and collaboration tools (e.g. Azure DevOps, Jira, Confluence). • Strong proficiency in Microsoft Office (PowerPoint, Excel, Word). Desired • Certification or training in Business Analysis (e.g. CBAP, PMI-PBA). • Certification or training in Agile / Scrum methodologies. The skills for success Business & Functional Documentation, User Stories & Acceptance Criteria, Process Mapping & Workflow Design, Stakeholder Management & Communication, Procurement / Source-to-Pay Knowledge, Testing & QA (UAT, Defect Management), Agile & Scrum Methodology, Backlog Refinement Support, Traceability Management, Training Material Development & Enablement, Cross-functional Collaboration, Problem Solving & Analytical Thinking, Tools (Jira, Azure DevOps, Confluence, MS Office), Data / AI / Automation Exposure What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.