Infosys—Technical Scrum Master (DevOps)

Job description

Description: • Facilitate Agile Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. • Coordinate with development, DevOps, infrastructure, and business teams to ensure timely delivery of projects. • Track sprint progress, manage risks, dependencies, and remove impediments impacting team productivity. • Drive adoption of DevOps practices and support CI/CD pipeline implementation and release management. • Monitor and report team performance using project dashboards, KPIs, and delivery metrics. • Work with ServiceNow teams to automate workflows, approvals, incident, change, and request management processes. • Create and maintain operational dashboards and reports for stakeholders and leadership teams. • Ensure adherence to Agile, DevOps, and IT service management best practices. • Support IT audits, security audits, compliance assessments, and evidence collection activities. • Track audit findings, remediation actions, and compliance requirements to closure. • Collaborate with security, risk, and compliance teams to ensure governance standards are maintained. • Facilitate change management and release planning activities across multiple teams. • Drive continuous improvement initiatives to enhance team efficiency and delivery quality. • Prepare project status reports, RAID logs, and executive-level communications. • Support incident management, problem management, and post-incident review processes. • Mentor teams on Agile methodologies, Scrum framework, and DevOps culture. Responsibilities: • Facilitate Agile Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. • Coordinate with development, DevOps, infrastructure, and business teams to ensure timely delivery of projects. • Track sprint progress, manage risks, dependencies, and remove impediments impacting team productivity. • Drive adoption of DevOps practices and support CI/CD pipeline implementation and release management. • Monitor and report team performance using project dashboards, KPIs, and delivery metrics. • Work with ServiceNow teams to automate workflows, approvals, incident, change, and request management processes. • Create and maintain operational dashboards and reports for stakeholders and leadership teams. • Ensure adherence to Agile, DevOps, and IT service management best practices. • Support IT audits, security audits, compliance assessments, and evidence collection activities. • Track audit findings, remediation actions, and compliance requirements to closure. • Collaborate with security, risk, and compliance teams to ensure governance standards are maintained. • Facilitate change management and release planning activities across multiple teams. • Drive continuous improvement initiatives to enhance team efficiency and delivery quality. • Prepare project status reports, RAID logs, and executive-level communications. • Support incident management, problem management, and post-incident review processes. • Mentor teams on Agile methodologies, Scrum framework, and DevOps culture. Skills: Foundational->Development Methodology->Scrum,Technology->Devops->Ansible