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EXL—Lead Assistant Manager
Noida, Uttar Pradesh, India6-9 yrs experienceTechFull-timePosted 29 Sept 2026MBA
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Job description
Description: - Act as a SME/coach/mentor and manages mid-size teams - First level escalation client/team members - Make sure all the documentations are completed - Introducing process metrics and reporting on a weekly, monthly and quarterly basis - Review/QC tasks performed by associates - Identify, initiate and coordinate best practice strategies, standardization and process improvements for the team - Handles daily /weekly calls Requirements: MBA/Semi qualified Chartered Accountant/Post graduation with 6-8 years of experience Responsibilities: - Act as a SME/coach/mentor and manages mid-size teams - First level escalation client/team members - Make sure all the documentations are completed - Introducing process metrics and reporting on a weekly, monthly and quarterly basis - Review/QC tasks performed by associates - Identify, initiate and coordinate best practice strategies, standardization and process improvements for the team - Handles daily /weekly calls