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NTT DATA—Helpdesk Associate - ITIL
Bengaluru, IN-KA, IndiaFresher experienceTechFull-timePosted 29 Sept 2026
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Job description
Description: Take on the role of Helpdesk Associate - ITIL, providing L1 technical guidance for problem resolution in IT support. Engage in telephone and email communication, focusing on system issues and ensuring timely resolution. Ideal for candidates with at least 6 months' technical support experience and strong communication skills. Skills: technical support, it troubleshooting, networking basics, ms troubleshooting, customer support, problem resolution, technical research, system isolation, follow-up steps, liaison between customer and departments, rotational shift work