Accenture—Application Support Engineer

Job description

Description: Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AWS DynamoDB Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a DynamoDB Administrator, you will be responsible for overall NoSQL database administration on AWS, ensuring availability, scalability, and performance of DynamoDB databases supporting critical applications. You will proactively monitor database systems to ensure secure and highly available services with minimal downtime. Responsible for troubleshooting, performance tuning, and continuous improvement of database environments. The role includes designing, implementing, and maintaining DynamoDB tables, backup/recovery strategies, and configuration management. You will also provide support for BAU activities and contribute to automation, monitoring, and operational excellence. Working knowledge of data analytics services like Amazon Athena is an added advantage. Roles & Responsibilities: In-depth experience in Amazon DynamoDB administration Responsible for ensuring the availability, scalability, and performance of DynamoDB tables Practical experience in database monitoring using CloudWatch Proactively monitor database systems to ensure services with minimum downtime Strong knowledge of NoSQL data modeling and access patterns Hands-on experience in L2 and L3 support activities and troubleshooting Provide SME support for DynamoDB-related issues Troubleshoot performance issues (throttling, latency, hot partitions) Good knowledge of implementing database-level security using IAM policies Manage DynamoDB tables, indexes (LSI/GSI), and capacity modes Configure and maintain Auto Scaling and throughput settings (RCU/WCU) Monitor system health, usage patterns, and performance metrics Experience in implementing backup and recovery (Point-in-Time Recovery) Knowledge of global tables and multi-region deployments Ensure high levels of performance, availability, sustainability, and security Analyze, solve, and correct issues in real time Provide recommendations for performance and cost optimization Refine and automate regular processes, track issues, and document changes Collaborate with application teams on data modeling and design Provide 24x7 support for critical production systems Professional & Technical Skills: Strong understanding of NoSQL database concepts and DynamoDB architecture Experience with performance tuning and capacity optimization Hands-on experience with AWS services (CloudWatch, IAM, S3) Flexible with rotation shifts in a 24*7 environment Strong analytical and troubleshooting skills Ability to document technical knowledge and processes Experience with automation (AWS CLI, Lambda, Terraform/CloudFormation) Good to have experience in Amazon Athena, AWS Glue, and Data Lake concepts Strong SQL knowledge (for Athena - good to have) Scripting knowledge (PowerShell / Python – preferred) Experience in database automation and monitoring Additional Information: Minimum of 5 years of experience in AWS DynamoDB administration Position is based at Bangalore office Minimum of 15 years of full-time education required Experience in Amazon Athena and data analytics services is an added advantage Exposure to cloud-native applications and microservices architecture is preferred 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.