Morgan Stanley—Equity Investment Team Support - Director- Product Support & Services

Job description

Description: We’re seeking someone to join our team as a Director in Investment Management Operations to partner closely with Middle Office Operations, Trading, Technology, Risk, Compliance, Brokers, and Custodians to proactively monitor portfolio data quality and resolve operational issues that could impact trade execution, settlement, valuation/pricing, performance, risk, and client reporting for equity portfolios (e.g., corporate actions, IPOs/new issues, position/cash breaks, fails, and stock loan/short coverage workflows where applicable). In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within the Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: - Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes. - Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues. - Coordinate work, train and develop other team members where required, including task allocation, and project contribution. - Provide dedicated day-to-day operational support to equity investment strategies (e.g., long-only, long/short, factor/quant, sector, global/international, small/large cap) across relevant vehicles and accounts. - Serve as a primary point of contact providing proactive oversight of portfolio-level data quality, controls, and operational readiness for Equity PMs and Trading teams. - Anticipate equity team needs and proactively resolve front-to-back workflow issues (trade capture, allocations, confirmations, settlement, corporate actions processing, IPO/new issue readiness), ensuring minimal disruption to portfolio rebalances and investment decision-making. - Monitor start-of-day portfolio readiness (cash/positions, breaks, pricing/valuation flags, settlement fails, upcoming corporate actions) and consult the Equity teams on portfolio cash, positions, and exceptions as needed (including stock loan/short-related exceptions where applicable). - Drive resolution of equity trade lifecycle and operational issues (allocations, confirmations, settlement fails, broker/SSI issues, corporate actions elections, dividends, IPO allocations, restricted lists and compliance trade blocks), partnering with Middle Office, Custodians, Brokers, Technology, and Compliance. - Coordinate the incident management process for equity operational incidents (e.g., significant breaks, fail spikes, corporate action exceptions), ensuring timely triage, root cause analysis, remediation, and clear communication to front office and operations leadership. - Identify opportunities to streamline equity operational processes, reduce manual touchpoints (e.g., corporate actions processing, exception management), and enhance controls using data and technology. What you'll bring to the role: - At least 7 years' relevant experience would generally be expected to find the skills required for this role - Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels. - Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team - Ability to operate independently across the majority of day-to-day responsibilities - Culture carrier across Operations, embracing the Firm's core values and acting as a role model - Experience in supporting front-to-back equity workflows, partnering closely with PMs/Traders and downstream operations teams. - Strong knowledge of equity instruments and lifecycle events (e.g., common/preferred stock, ADRs, rights/warrants; dividends, splits, mergers/tenders, proxies/voluntary elections) and experience supporting pooled funds, institutional mandates, and SMAs (including long/short workflows and stock loan concepts where applicable). - Hands-on experience with trade management, allocations/confirmations, settlement, fails management, and corporate actions exception handling; familiarity with relevant regulatory and client reporting expectations. - Proficiency in Aladdin and/or comparable OMS/IBOR/ABOR platforms, plus market and data tools (e.g., Bloomberg, FactSet) and equity-related trade processing/analytics utilities. - Strong understanding of global market standards, broker/custodian practices, and control frameworks. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.