AU Small Finance Bank—Bank Officer Branch Banking

Job description

Description: Group Company: AU Small Finance Bank Limited Designation: Bank Officer Branch Banking Office Location: A S Rao Nagar Hyderabad Hyderabad , Ab Road Indore Indore , Adyar Chennai Chennai , Agra Sanjay Place Agra , Ahmedabad Nikol Ahmedabad , Ahmedabad South Bopal Ahmedabad , Ahmedabad Thaltej Ahmedabad , Akola Akola , Akshaya Nagar Bengaluru , Aliganj Lucknow Lucknow , Ambabari Jaipur Jaipur , Anasagar Road Ajmer Ajmer , Ashram Road Ahmedabad Ahmedabad , Aundh Pune Pune , BANGALORE BELLANDUR GATE Bengaluru , BASAVANAGUDI Bengaluru , Bangalore Hsr Layout Bengaluru , Bapu Nagar Jaipur Jaipur , Bengaluru_Residency Road Bengaluru , Bhavnagar Bhavnagar , Bhuj Bhuj , Bhulabhai Desai Road Mumbai , Burrabazar Kolkata Kolkata , C Scheme Jaipur Jaipur , CHINCHWAD Pune , Chandigarh Sector 27D Chandigarh , Chennai Nungambakkam Chennai , Chhabra Chhabra , Chhatrapati Sambhaji Nagar Aurangabad , Dadar East TT Circle Mumbai , Delhi Preet Vihar Delhi , Derawal Nagar Delhi Delhi , Drive in Road Ahmedabad Ahmedabad , Dwaraka Nagar Visakhapatnam Visakhapatnam , Fort Mumbai Mumbai , Gandhidham Gandhidham , Gayatri Nagar Bilaspur Bilaspur , Ghodewala Circle Kota Kota , Girdhar Marg Jaipur Jaipur , Golf Course Road Gurugram Gurugram , Gopalpura Bypass Jaipur Jaipur , Greater Noida Greater Noida , Hathroi Jaipur Jaipur , Heerapath Mansarover Jaipur Jaipur , Hira Panna Market Bhilwara Bhilwara , Hisar Hisar , Hrbr Layout Bengaluru Bengaluru , Indirapuram Ghaziabad Ghaziabad , Indore Mg Road Indore , Jammu Zorawar Singh Chowk Jammu , Jawahar Nagar Jaipur Jaipur , Jayanagar Bengaluru Bengaluru , Jhajjar Jhajjar , Johari Bazar Jaipur Jaipur , Jp Nagar Bengaluru Bengaluru , Jubilee Hills Hyderabad Hyderabad , Kalabhadevi Mumbai Mumbai , Kalwar Road Jaipur Jaipur , Kalyan Kalyan , Kandivali West M G Road Mumbai , Kanpur Kanpur , Karnal Urban Estate Karnal , Karol Bagh Delhi Delhi , Kolkata Salt Lake Kolkata , Koramangala 1st Block Bengaluru , Kurukshetra Kurukshetra , LASHKAR MARKET GWALIOR Gwalior , Lucknow Hazratganj Lucknow , MOHALI BRANCH Mohali , MUMBAI GOREGAON Mumbai , Madhapur Hyderabad Hyderabad , Madipakkam Chennai , Mahal Road Jagatpura Jaipur Jaipur , Mahim Mumbai , Mall Road Ludhiana Ludhiana , Malviya Nagar Jaipur Jaipur , Mansarovar Madhyam Marg Jaipur Jaipur , Meerut Delhi Road Meerut , Model Town Jalandhar Jalandhar , Mohali Sector 82 Chandigarh , Mount Road Chennai Chennai , Mp Nagar Bhopal Bhopal , Mukund Nagar Pune Pune , Mumbai Corporate Office BKC Mumbai , NTR Circle Vijayawada Vijayawada , Nagpur Nagpur , Nai Sadak Jodhpur Jodhpur , Nashik Nashik , New Friends Colony Delhi Delhi , Nibm Road Pune Pune , Panchkula Panchkula , Panipat Panipat , Panjim Panjim , Paschim Vihar Delhi Delhi , Pataudi Pataudi , Pawan Puri Bikaner Bikaner , Pimpri Pune Pimpri , Pitampura Delhi Delhi , Prashant Vihar Delhi Delhi , Pratap Nagar Jaipur Jaipur , Pune Kothrud Pune , RAIPUR Raipur , Raja Park Jaipur Jaipur , Rajahmundry Rajahmundry , Rajpur road Dehradun Dehradun , Ramdaspeth Nagpur Nagpur , Rani Bazar Bikaner Bikaner , Rash Behari Avenue Kolkata , Ring Road Surat Surat , Road No.1 Banjara Hills Hyderabad , Rohini Delhi Delhi , Sanjay Nagar Bengaluru Bengaluru , Saraswathi Puram Mysore Mysore , Shivranjani Ahmedabad Ahmedabad , Shyam Nagar Jaipur Jaipur , Sion East Mumbai Mumbai , Sirsa Sirsa , Sohna Road Gurugram Gurugram , Sp Road Hyderabad Hyderabad , Subhash Nagar Jaipur Jaipur , Supela Bhilai Bhilai , Surat Adajan Surat , Surat Varachha Surat , Talwandi Circle Kota Kota , Udaipur Hiran Magri Udaipur , Vaishali Nagar Jaipur Jaipur , Vesu Surat Surat , Vivekananda Nagar Kukatpally Hyderabad , Vki Jaipur Jaipur , Worli Mumbai Mumbai , Yamunanagar Yamunanagar Position description: Accountable for meeting sales targets (No. and value) as per the defined scorecard Primary Responsibilities: - 1. Acquire CASA and liability accounts through cold calling, market references, and walk-ins. 2. Drive cross-selling of banking products and services to existing and new customers. 3. Promote and sell third-party financial products including life insurance, health insurance, and mutual fund SIPs. 4. Achieve monthly and quarterly sales targets as defined in the performance scorecard. 5. Ensure growth in customer base and deepening of existing relationships through effective portfolio management. Additional Responsibilities: - 1.Implement branch-level sales and marketing activities to support overall business growth and brand visibility. 2. Drive liability acquisition by building and maintaining strong customer relationships. 3. Source new customers through multiple channels including local campaigns, walk-ins, customer referrals, industry associations, and market networking. 4. Ensure timely and accurate opening of accounts, providing a seamless onboarding experience for new-to-bank (NTB) customers. 5. Support overall branch performance by contributing to both customer service and compliance standards. 6. Maintain high levels of customer satisfaction and ensure prompt resolution of queries or issues. 7. Ensure adherence to internal processes, audit requirements, and regulatory guidelines. Reporting Team - Reporting Designation: - Reporting Department: Educational qualifications preferred - Bachelor of Applied Science - BASc, Bachelor of Architecture - BArch, Bachelor of Arts - BA, Bachelor of Business Administration - BBA, Bachelor of Commerce - BCom, Bachelor of Education - BEd, Bachelor of Engineering - BE, Bachelor of Fine Arts - BFA, Bachelor of Laws - LLB with specialization in Banking and Financial Support services, Banking, corporate, finance and securities law and experience between 0.5 - 3 years - Category: - Field specialization: - Degree: - Academic score: - Institution tier: Required Certification/s: Required Training/s: Required work experience - Industry: BFSI - Role: Sales Executive, Sales Officer, Customer Service Executive/Officer, Relationship Executive/Officer - Years of experience: 0 to 3 Key Performance Indicators: Business Volume, Acquisition Targets, Average Ticket Size, Boarding Rate, Lead Conversion Rate, Cross-Sell Ratio, Customer Retention Rate, Referral Generation, Campaign Effectiveness, Onboarding Satisfaction Rate, Account Opening Turnaround Time. Required Competencies: 1. ownership and accountability for results 2. Customer-centric mindset and actions 3. adept at handling digital business apps and software 4. hard work and detail-orientation 5. eager to learn and grow as a banking professional 6. positive mindset, ethical and high integrity 7. Bias for Action and Urgency Required Knowledge: 1. Aptitude for lead generation 2. Target Market Knowledge - Local Area geography familiarity 3. Familiarity with Digital applications 5. Detailed data collection/recording Required Skills: 1. Professional Communication - Regional language proficiency, verbal and written fluency, soft-spoken 2. Relationship Management - Client-Centric Approach, respectful 3. Sales Forecasting & Reporting Required abilities - Physical: 1. Physical fitness 2. Mental agility 3. Ability to do extensive field travel/work 4. Ability to handle work pressure and demanding clients - Other: 1. Valid Two-Wheeler Driving License 2. Personal 2-wheeler 3. Own Smartphone 4. track record of past employment 5. Positive reference check and clear civil report Work Environment Details: 90% - Field, 10% - Office Specific requirements - Travel: High - Vehicle: 2-wheeler - Work Permit: Other details - Pay Rate: - Contract Types: Permanent - Time Constraints: Flexibile workhours as per business requirement - Compliance Related: 1. Aherence to Code of Conduct policy of the bank 2. Non-disclosure of confidential information about bank, clients 3. Responsible handling of bank assets s.a. ID Card, SIM, Marketing material, digital devices, Receipt book etc. 4. Ensure adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines during all customer onboarding and account-opening processes. - Union Affiliation: