Citi—Data Privacy Group Manager - Senior Vice President

Job description

Description: The IMPaCT Team combines the Cross Border Data Clearance function, the Enterprise Data Office, Privacy, and Records and Information Management. The Enterprise CBDC (Transfer Office) drives the build-out and implementation of Citi's enterprise-wide data transfer framework and implements the transfers operating model. We are seeking a highly experienced and dynamic Senior Vice President (SVP) to lead, build, manage, and operationalize the cross-border data transfer clearance process for a major business segment within Citi. The primary focus of this role is to orchestrate cross-border data transfer clearances from initiation through approval, serving as a trusted advisor to business stakeholders and partnering across legal, compliance, risk, technology, and control functions to navigate complex regulatory requirements. This critical role requires a blend of regulatory execution, privacy expertise, stakeholder management, process leadership, and content development, with a strong emphasis on automation, AI tooling, strategic communication, and data-driven insights. The SVP will be instrumental in driving timely and compliant clearance outcomes across multiple jurisdictions, translating regulatory and policy requirements into actionable guidance, and ensuring effective execution across a broad network of stakeholders. This role is specifically within the Data Transfers Office. Key Responsibilities: Leadership & Operational Excellence: Lead and operationalize cross-border data clearance activities covering privacy, outsourcing, localization, and data sovereignty requirements for a significant business segment, while driving consistent execution, governance, and process maturity. Clearance Orchestration & Execution: Serve as the primary coordinator and facilitator of cross-border data transfer clearances, driving initiatives through the end-to-end clearance lifecycle, removing obstacles, managing dependencies, and ensuring timely and compliant outcomes. Advisory & Business Partnership: Act as a trusted advisor to business stakeholders, providing practical guidance on framework requirements, explaining regulatory obligations and clearance expectations, and helping teams navigate complex data transfer scenarios. Cross-Functional Collaboration: Collaborate effectively across global legal, compliance, privacy, risk, technology, operations, and business teams, leveraging influence and partnership to drive alignment, resolve challenges, and achieve successful clearance outcomes. Team Building & Management: Build and manage a high-performing team responsible for execution, coordination, and control adherence, fostering a culture of excellence, accountability, and continuous improvement. Strategic Operating Model: Design and implement a scalable and efficient operating model aligned with Citi's global data transfer framework, optimizing processes for maximum effectiveness and business enablement. Innovation & Automation: Drive product and automation development, including AI-powered decision support systems, workflow integrations, and intelligent dashboards, to enhance efficiency, transparency, and decision-making. Data Governance & Ownership: Own and maintain the business-aligned Data Transfer Register, ensuring comprehensive traceability, data quality, accuracy, and audit readiness. Data-Driven Insights & Analytics: Conduct in-depth qualitative and quantitative analysis to evaluate process performance, identify opportunities for optimization, and provide actionable recommendations to senior leadership. Knowledge Management & Content Creation: Produce and curate high-quality content, including playbooks, guidance documents, training materials, and FAQs, that simplifies complex requirements and scales organizational knowledge. Communication & Reporting: Communicate complex regulatory, operational, and process-related information clearly and concisely to senior management, subject matter experts (SMEs), challenge functions, and business stakeholders, ensuring transparency and informed decision-making. Risk Management & Mitigation: Proactively review and challenge execution quality, identify and escalate risks, and partner with stakeholders to develop effective remediation and mitigation strategies. Qualifications: - Experience: 14+ years of progressive experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings. - Team Leadership: Proven success in managing and developing cross-functional teams across multiple time zones in complex, matrixed organizations. - Regulatory Knowledge: Strong working knowledge of international privacy laws and cross-border regulatory requirements, including GDPR, CCPA, and other relevant regulations. - Technical Proficiency: Hands-on experience with automation tools, workflow platforms, and AI integration in business processes, demonstrating a passion for innovation and efficiency. - Risk & Control Expertise: Demonstrated expertise in risk and control frameworks, including process oversight, audit preparation, and the implementation of effective controls. - Communication Skills: Exceptional track record of executive communications, content development, and advisory support, with the ability to influence and persuade at all levels. - CIPP/CIPM/CIPT/CISA certifications an added advantage - Mastery in MS Excel and PowerPoint and office tools. Education - Bachelor's/University degree, Master's degree preferred ------------------------------------------------------ Job Family Group: Data Governance------------------------------------------------------ Job Family: Data Privacy & Data Transfers------------------------------------------------------ Time Type: Full time------------------------------------------------------ Most Relevant Skills Controls Management, Digital Skills (Including AI), Escalation Management, Laws and Regulations, Policy, Procedure, and Regulation, Process Execution, Program Management, Regulatory Management, Risk Management Culture, Risk Management Lifecycle.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 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