IDFC FIRST Bank—Process Manager - Retail Operations RCC Recon

Job description

Description: Job Requirements About the Role We are looking for a Process Manager – Retail Operations RCC Recon to join our Recon, Compliance & Controls team. This role is responsible for overseeing daily reconciliation activities, monitoring compliance, and implementing control processes across retail banking transactions. The candidate will lead a team of processing specialists, ensuring optimal performance and accuracy, while coordinating with the compliance department to identify risks and enforce effective controls. Key Responsibilities Primary Responsibilities - Supervise, mentor, and develop a team of processing specialists to ensure high performance and operational efficiency. - Oversee reconciliation processes across retail banking transactions, ensuring accuracy and timeliness. - Coordinate with the compliance department to identify potential risks and implement appropriate control measures. Secondary Responsibilities - Evaluate and enhance existing reconciliation and control processes to improve efficiency and accuracy. - Support continuous improvement initiatives within the unit. What We Are Looking For Education - Graduation: Graduate in any discipline from a recognized institution. Experience - Minimum 3 years of relevant experience in reconciliation, compliance, or banking operations. Skills and Attributes - Strong understanding of reconciliation processes and compliance frameworks. - Proven team management and mentoring skills. - Excellent analytical and problem-solving abilities. - Attention to detail and commitment to accuracy. - Effective communication and coordination skills. - Ability to identify process gaps and drive improvements. Skills: reconciliation processes, microsoft excel, compliance frameworks, banking operations, process improvement, risk identification, financial reporting, analytical skills, customer service, process optimization, cash management, account reconciliation, financial reconciliation, operational efficiency, personal branding, core banking system operations, performance metrics, problem solving, learning agility, performance management, developing people, audit coordination, communication & influence, digital literacy, fund disbursal and settlement processing, account opening and kyc verification, banking software, drive & rigour, team management