BCG—Global Product Manager

Job description

Description: Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The HR Digital Product Portfolio is one of the largest and most dynamic portfolios within BCG’s Digital Products Organization, enabling technology across BCG’s HR and People functions. Within the Talent Acquisition Product Team, the Candidate Selection squad supports the products and capabilities that underpin how BCG assesses and selects candidates. As a Senior Product Analyst, you will work closely with the Product Owner, business teams, technology teams, QA, and external vendors to shape effective product solutions. You will independently explore business needs, challenge assumptions, and translate complex requirements into clear, actionable solutions, with the Product Owner providing direction and final sign-off where appropriate. - Lead and facilitate requirements discussions with business and technology teams to understand problems, user needs, business value, and the wider impact of proposed changes. - Document clear product requirements in Jira, translating business needs into user stories, acceptance criteria, process flows, functional requirements, use cases, and solution options. - Challenge requests constructively, identifying assumptions, dependencies, risks, unintended consequences, and alternative approaches before solutions are agreed. - Co-create solutions with business, technology, QA, and vendor teams, helping bridge functional and technical considerations and supporting the Product Owner with prioritization and delivery readiness. - Build deep product knowledge and take accountability for changes from requirements through test-scenario definition, validation, deployment readiness, and rollout. - Prioritize and investigate assigned production issues, identify likely root causes, and bring the right squad, vendor, or technology expertise together to drive effective resolution. - Support successful adoption of new functionality by preparing release notes and partnering with Learning and Development and Process Enablement colleagues on user guidance and learning materials where needed. - Contribute to cross-functional initiatives and broader Talent Acquisition Product Team priorities as opportunities and business needs evolve. - Build adjacent product and technical skills, including taking on straightforward SaaS configuration and functional enhancement activities where appropriate. What You'll Bring - 6+ years of relevant experience in product analysis, business analysis, technology, operations, or a related field. - Strong analytical and critical-thinking skills, with confidence to challenge assumptions, identify downstream impacts, and recommend practical solutions. - Experience eliciting, translating, and documenting business needs into user stories, acceptance criteria, process flows, functional requirements, and use cases. - Experience partnering with developers and engineers to bridge functional and technical requirements and translate business intent into implementation-ready specifications. - Experience partnering with QA teams to define test scenarios, validate system behaviour, investigate issues, and manage feedback through delivery. - Experience working with SaaS products and external vendors, with an interest in developing hands-on configuration and product administration capabilities. - Strong working knowledge of Jira and Confluence; Talent Acquisition or HR technology experience is strongly preferred, while exposure to ServiceNow, APIs, integrations, MuleSoft, production support, system troubleshooting, or change management is beneficial. Who You'll Work With You’ll be part of the Candidate Selection squad within BCG’s global Talent Acquisition Product Team. You’ll collaborate closely with Product Owners, engineers, developers, QA, Scrum Leads, SaaS Engineers, Talent Acquisition teams, and external vendors. Depending on the product or change, you may also partner with Legal, Data Protection, and Responsible AI teams. The team works through close business and technology co-creation, combining BCG-built solutions with integrated SaaS platforms and strong vendor partnerships across a global network. Additional info At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development. For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices. We aim to provide a dynamic and collaborative environment that fosters connection and teamwork. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Skills: product analysis, business analysis, jira, requirements documentation, user story creation, acceptance criteria definition, process flow design, functional requirements gathering, use case development, saas configuration, product administration, confluence, qa collaboration, test scenario definition, system validation, issue investigation, root cause analysis, release preparation, cross-functional collaboration, stakeholder management, vendor management, talent acquisition technology, servicenow, api integration, production support, change management