ABB—Sales Support Specialist

Job description

Description: At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This Position reports to: Sales Support Manager In this role, you will have the opportunity to act as a design authority for an engineering discipline with low to medium complexity. Each day, you will complete assignments on small projects or portions of larger projects in a cost-effective manner. You will also showcase your expertise by applying basic design thinking/design for excellence concepts in projects. The work model for the role is # LI - Hybrid. This role is contributing to the to the Process Automation business in Energy Industries division based in Bangalore, India. You will be mainly accountable for: - Bid Management & Compliance: Ensure adherence to bid process compliance and deliver high-quality bid documentation within defined timelines. - Technical Solutioning & Support: Develop optimal technical solutions tailored to customer needs, and support the Sales team with cost-effective, technically appropriate proposals. Customer Engagement & Presentations: Conduct technical presentations and demonstrations for internal teams and customers, addressing complex product-related queries. - Market & Competitor Analysis: Analyze customer requirements and competitor offerings using market insights to enhance proposal quality and win rates. - Performance & Sales Growth: Increase sales targets, including order volumes, profitability, and customer satisfaction (NPS). - Collaboration & Continuous Improvement: Share best practices, support risk review processes, and contribute to continuous improvement through lessons learned and lost proposal analysis. Analyzes lost proposals, identifies the potential cause, and recommends future actions in cooperation with the Sales/ business unit to improve results. You will join a talented team, where you will be able to thrive. Qualifications for the role: - Minimum of 4+ years in bidding/tendering for turnkey automation projects (DCS, PLC, Safety PLC, Power Management Systems) demonstrating advanced skills in cybersecurity for energy industries, preferably Oil & Gas, Chemical, and Refining sectors. - Prior design engineering experience in control systems, safety systems, power management systems, and field instrumentation for both offshore and onshore industries. - Thorough knowledge of industry standards, market requirements, pricing approaches, and potential business ventures. - Deep knowledge of industry standards, market demands, pricing strategies, and business opportunities. - Demonstrated ability to manage complex automation bids/projects effectively, both locally and internationally. - Bachelor's degree (BE/B.Tech) in Electronics, Control, or Instrumentation. - Effective communication and interpersonal skills, a methodical and quality-driven mindset, a cooperative attitude, and a commitment to value creation and innovation. More about us The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reducing risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe. Recruitment Fraud Warning ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process. View current job openings and apply at: https://careers.abb/global/en/home For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning Skills: bid management, compliance, technical solutioning, bid documentation, proposal development, market analysis, competitor analysis, power management systems, control systems, safety systems, field instrumentation, cybersecurity, presentation skills, customer engagement, continuous improvement, process automation, electronics, project management, sales support, order management, profitability analysis, customer satisfaction, lessons learned