Mahindra & Mahindra—Assistant Manager - PQA

Job description

Description: Responsibilities & Key Deliverables - External customer complaints handling through warranty analytics, Graphical representation of data & dealer calling for logical conclusion and inferences. - Drive CFT for Gemba analysis & deploying actions at manufacturing, aggregate & supplier process. - Should have good knowledge of vehicle systems & able to do troubleshooting to identify the root-cause of failure. - Should have good knowledge of wiring layout & it’s interface in vehicle. - Plan & excute dealer and yard audits. - Resource allocation & monitoring for PDI Audits of vehicles. - Ensure dynamism in Inspection plan in line with field feedback. - Capability Building of blue collar for product evaluation. - Ensure effective utilization of resources through Cost Management (Revenue & Capital). - Apex QCRT (Quick Concern Resolution Team) champion. - Ensure systems & processes are in line with ISO/TS 16949. - Prepare Lesson learnt for new projects. - Project quality status monitoring for all quality indicators. - Execute LSP Audit for new products. - Ensure gauge / equipment calibration and MSA study as per plan. - Release the Weekly/monthly MIS report of Health Status of Shop - Take efforts for Benchmarking & horizontal deployment of Good systems & New initiatives. Preferred Industries Automobile Education Qualification Diploma/ BE Mechanical Engineering General Experience 3 to 5 years (minimum) In Automobile industry System Generated Core Skills Analytical Thinking Communication Skills Consumer Focus Equipment Handling & Maintenance Forecasting Interpersonal Skills Measurement System Analysis (MSA) Metallurgy Microsoft Office Project Management Monitoring SST Parameters Statistical Process Control (SPC) Teamwork Product Knowledge - Vehicle System Demand Management Quality Control