Fiserv—Supervisor

Job description

Description: Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Supervisor Supervisor Client Support We are looking for a people-focused Operations Supervisor to lead a team and ensure smooth daily operations and excellent client support. You will manage workflow, service quality, team performance, and employee development while meeting business goals and service standards. The ideal candidate is a strong leader who can motivate teams, solve problems, manage priorities, and improve processes. Strong communication, attention to detail, and teamwork skills are essential for success in this role What You'll Do: - Lead and support a team to deliver excellent operational and client service results. - Manage daily operations to ensure service, quality, and business goals are met. - Coach team members, provide feedback, and support their development. - Handle complex client and operational issues and ensure customer satisfaction. - Monitor performance, identify improvement opportunities, and increase efficiency. - Work with internal teams to improve processes and support business initiatives. - Ensure compliance, risk management, and operational excellence standards are maintained. Thank you for considering employment with Fiserv. Please: - Apply using your legal name - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.