RELX—Associate Localization Specialist (0726-CH-133)

Job description

Description: Do you enjoy figuring out localization problems, working with technology and helping others get things done? Are you excited to build broad expertise across localization operations, tools and workflows? About our Team:- GLoSS (Global Localization Solutions & Services) is Elsevier's central localization technology and expertise service. We deliver shared infrastructure, AI-powered translation tools, linguistic data assets, and localization expertise to teams across the business, from Journal Operations and Clinical Solutions to Marketing and Product. Launched in 2021, we've grown rapidly and work in a matrixed environment with stakeholders across functions and geographies. We are part of Operations and sit within the AI and Knowledge Operations department. Our team is small, high-impact, and globally distributed. This role is based in India and reports to the Localization Solutions Manager in Amsterdam. About the Role:- As Associate Localization Specialist, you will play a key role in supporting GLoSS as the person who makes sure our tools run smoothly, our users are supported, and our day-to-day requests are handled well. You'll work closely with senior team members who own the stakeholder relationships and strategy to support a diverse range of teams across Elsevier: contributing to a small team that punches well above its size. You thrive working independently, communicating proactively, and using your own judgment to solve problems and move work forward. You are comfortable working across different localization tools and stages of workflows hands-on, and have a curious learning mindset when it comes to new tools, ways of working and AI. You bring a service mindset, meaning you follow through, close loops, and take ownership of the work in your lane. Over time, this role can grow into a full Localization Specialist position as you deepen your expertise and expand your scope within GLoSS. Responsibilities:- - Provide day-to-day operational support across GLoSS tools, including our TMS, AI translation solutions, and AI voice platform - Onboard and train new users on localization tools, workflows, and best practices - Create and maintain process documentation, training materials, and user guides - Troubleshoot tool and workflow issues, following up independently with stakeholders to close the loop - Support vendor coordination and communication - Liaise with stakeholders across a globally distributed, matrixed organization on day-to-day requests and questions Requirements:- - Hands-on experience with localization workflows and at least one TMS platform - Confident communicator in English: able to explain tools and processes clearly, guide users through onboarding, and follow up with stakeholders independently - You take initiative, work things out independently, and use your own judgment to move work forward - Comfortable with ambiguity and a dynamic, fast-moving environment: you don't need everything defined before you act - Intellectually curious and eager to learn you pick up new tools and ways of working quickly - 2 to 3 years of experience working in localization Work in a way that works for you: - We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you: - At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Group Health Insurance Policy (covering self and family) - Group Life insurance/accident policy - Generous long-service awards - New Baby gift - Subsidized food provided (applies to India- Chennai) - Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave - Free Transport provided to and from the office (applies to India-Chennai) About Us: - A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.