JLL—Facility Executive

Job description

Description: JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Executive About JLL At JLL, we are shaping the future of real estate for a better world through industry-leading services, advisory expertise, and technology solutions. We are committed to attracting exceptional talent, enabling career growth, and fostering an inclusive environment where individuals can thrive and contribute meaningfully. If you are passionate about delivering excellent workplace experiences and supporting facility operations, we invite you to join our team. Position Details Title: Facilities Executive Business Unit: Integrated Facilities Management (IFM) Reporting To: Assistant Manager / Manager - Facilities Client Stakeholder: TBD Direct Reports: Nil Location: BANGALORE, KA (On-site) Scheduled Weekly Hours: 48 Hours Role Overview The Facilities Executive will support the day-to-day operations of the facility by ensuring smooth delivery of workplace services, maintaining operational records, coordinating with vendors, and providing a safe, clean, and efficient workplace environment. The role requires close interaction with occupants, service providers, and internal stakeholders to ensure service excellence and compliance with client expectations. Key Responsibilities Facility Operations & Administration - Support daily facility operations and administrative activities to ensure seamless service delivery. - Maintain stock records, inventory logs, and operational trackers for consumables and supplies. - Coordinate and monitor workplace services including: - Housekeeping operations - Pest control management - Mailroom operations - Stationery and office supplies management - Indoor plant maintenance - Pantry and consumables management - Conduct routine inspections of workspaces and common areas to ensure cleanliness, functionality, and service quality. - Track service requests and follow up with vendors for timely closure. - Ensure adequate stock levels of housekeeping consumables, office supplies, and pantry items. - Escalate operational concerns and service deficiencies to the Facilities Manager in a timely manner. - Assist in asset tracking and inventory management activities. Vendor Management - Coordinate with housekeeping, pest control, landscaping, mailroom, and other service vendors. - Verify vendor attendance, deployment, and daily service delivery. - Monitor vendor performance against agreed service standards. - Collect required documentation for statutory and compliance requirements. - Support vendor invoice verification and submission for processing. Reporting & Documentation - Update daily, weekly, and monthly facility reports. - Maintain records related to stock consumption, service requests, maintenance activities, and vendor performance. - Support preparation of management reports and client presentations. - Maintain accurate documentation of operational activities, audits, and compliance checks. Customer Service & Occupant Experience - Act as the first point of contact for workplace-related concerns and service requests. - Ensure prompt resolution or escalation of occupant complaints and requests. - Support workplace experience initiatives and employee engagement activities as directed by management. - Build positive working relationships with client employees and stakeholders. Health, Safety & Compliance - Assist in implementing workplace health and safety standards. - Participate in emergency response drills, evacuation exercises, and business continuity activities. - Identify and report safety hazards and non-compliance issues. - Support statutory compliance audits and documentation reviews. Performance Objectives Success in this role will be measured by: - Consistent achievement of service level requirements. - Timely closure of facility-related service requests. - Effective inventory and consumable management. - Compliance with health, safety, and statutory requirements. - Customer satisfaction and workplace experience feedback. - Accurate reporting and documentation of operational activities. Key Skills & Competencies - Knowledge of facility management operations and workplace services. - Strong customer service orientation. - Good communication and interpersonal skills. - Vendor coordination and stakeholder management abilities. - Basic understanding of workplace health and safety requirements. - Proficiency in Microsoft Office applications (Excel, Word, PowerPoint). - Ability to manage multiple tasks and prioritize work effectively. - Good analytical and problem-solving skills. - Attention to detail and strong organizational skills. Qualifications & Experience - Graduate in any discipline. - 2 to 4 years of experience in Facilities Management, Workplace Services, Hospitality, or Corporate Administration. - Experience in managing housekeeping, mailroom, consumables, and vendor operations is preferred. - Knowledge of facility administration, reporting, and workplace operations. - Ability to work effectively in a client-facing environment. - Strong team player with a proactive and service-oriented mindset. Core Workplace Services Managed by the Facilities Executive - Housekeeping Operations - Pest Control Management - Mailroom Operations - Stationery & Office Supplies Management - Indoor Plant Maintenance - Pantry Management - Consumables Management - Vendor Coordination - Health & Safety Compliance - Occupant Experience Support Location: On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.