DP World—Senior Specialist - Automation & Innovation - Global Service Centre

Job description

Description: About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. About DP World Global Service Centre DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. About DP World Global Service Centre DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. Designation: Senior Specialist - Automation & Innovation - Global Service Centre Location: Ghansoli, Navi Mumbai Primary Purpose: To develop, test, document, and support automation workflows using approved RPA / automation platforms and other automation tools under the guidance of the Senior Automation Engineer / Technical Lead. Key Role Responsibilities:  Build automation workflows using approved RPA / automation platforms and tools.  Support browser, desktop, Excel, file, and system-based automation use cases.  Convert process requirements into automation logic.  Use selectors such as XPath, CSS, and Windows UI Automation to build stable automations.  Implement basic exception handling, validation checks, retry logic, and logging.  Support testing, debugging, UAT, and production stabilization.  Maintain documentation, process notes, test evidence, and support runbooks.  Use Git or the agreed version control process for automation assets.  Collaborate with internal Senior Automation Specialists to understand business processes and exception scenarios.  Learn approved RPA / automation platforms, orchestration concepts, and internal automation standards.  Support the internal upskilling journey by working jointly with Senior Automation Specialists during development and testing. Skills & Competencies:  4-6 years of experience in building RPA or automation solutions.  Hands-on experience in major RPA / automation platforms, desktop automation tools, or equivalent automation tools, or similar automation tools.  Basic understanding of variables, conditions, loops, data tables, Excel automation, browser automation, and file handling.  Exposure to selectors, UI elements, XPath, CSS selectors, or desktop UI automation.  Ability to debug automation failures and fix basic workflow issues.  Good logical thinking and process understanding.  Willingness to learn approved RPA / automation platforms and open automation practices.  Power Automate exposure.  Power BI exposure.  Excel macros or VBA exposure.  Basic API or JSON understanding.  Basic Git knowledge. Preferred / Nice-to-Have Skills  Exposure to RPA / automation platforms.  Python awareness.  JavaScript awareness.  Agentic AI or AI-assisted automation exposure.  Experience supporting unattended automations. Success Measures  Can independently build simple to medium-complexity automations.  Can troubleshoot common selector, workflow, and runtime issues.  Can follow automation standards and documentation practices.  Can support UAT and production stabilization.  Can work effectively with internal Senior Automation Specialists to transfer practical RPA knowledge