Tata Capital—Manager - DSMG - Motor Finance - Collections - Flows - Bkt 4+ GNPA - Indore - B Zone - JM

Job description

Description: Key Deliverables: Collection Activity - Achieve assigned collection target through CREs assigned to them - Achieve assigned target on KPA parameters Customer Relationship - Maintain constant touch with specific customer groups who are difficult to reach through CREs - Visit and meet customers Managing Team - Manage the team of LREs/CREs/AMRs - Should align individual work and performance with the broader team to achieve mutual outcomes - Makes sure self and team adheres to the team's expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team. Document Management - Ensure all collection documents are submitted correctly and on time Audit Compliance - Ensure strict audit compliance as per company norms for self and team Managing Branch - Ensure smooth functioning of branch collection without any issues - Manage the repossession activity of the branch Vendor Management - Managing Vendors (Collection agency & Repo agency) Education Qualification: Graduate Specialized job competencies: Functional Competencies - Communication - Negotiation Skill - Market/Industry Knowledge - Knowledge of Collection (Policy, Procedures & Scheme) - Computer and analytical skills Behavioral Competencies - Execution Excellence - Customer Centricity - People Leadership.