Asian Paints—Executive N - Services

Job description

Description: Main Responsibilities: - Monitoring daily updates of all activities on the Paint Assist app. - Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA). - Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives - Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs) - Prompt updation of records of the new joinees/exits at a CA/SA level to SSE - Handling escalated customer & dealer complaints ensuring high satisfaction scores - Executing business generation initiatives in the assigned territory to generate business - In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring. - Provide guidance to customer associates for pitching & conversion of focus products at the sites. - Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning. - Monitoring all ongoing / WIP sites to ensure on time work completion. - Submit reports to UH, SSE & central function as & when required. - Maintaining the reports / formats as mandated - Approving business entries into the application post appropriate checks & validation. Other responsibilities: - Undertake regular trainings for faster adoption of updated features of the business app - Co-ordinate with CA and contractors and ensure their attendance in all contractor training programs. - Qualifications Essential: - Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS) - Minimum of 50% marks throughout education without any backlogs - Graduation must be through a full time course - Applicants with an Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered Desired: - - Candidates with MBA/PGDM in Sales and Marketing