Zolve—Compliance Associate

Job description

Description: ABOUT ZOLVE Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints. Zolve is the world's first cross border neo-bank which helps migrants get access to credit in the new country based on their home country credit score. Zolve’s cross-border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurances, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country. As we continue to grow into multiple geographies, product lines and customer segments, we are seeking a dynamic individual to join us and support our journey. JOB DESCRIPTION Role : Compliance Associate Location: Bengaluru Employment Type: Full-Time We are looking for an experienced and detail-oriented Compliance Associate to strengthen Zolve’s compliance, testing, and issue management functions. The ideal candidate has strong knowledge of U.S. consumer protection laws, analytical rigor, and the ability to design and implement effective compliance controls in a fast-paced, cross-border fintech environment. RESPONSIBILITIES Compliance Testing & Monitoring - Lead and execute monthly compliance testing and monitoring programs to ensure adherence with applicable U.S. laws, regulations, and internal standards. - Identify control gaps, assess compliance risk, and drive corrective actions to strengthen governance. Issue Management - Drive issue management lifecycle — including root cause analysis, corrective action planning, remediation tracking, and closure verification. - Partner cross-functionally to ensure timely remediation and sustainable fixes. Regulatory Change & Governance - Support regulatory change management by assessing impact, updating policies and procedures, and coordinating cross-functional implementation. - Maintain comprehensive documentation of compliance activities, testing results, and governance reports. Cross-Functional Collaboration - Work closely with Product, Engineering, and Operations teams to design and embed effective internal controls that mitigate regulatory and operational risk. - Collaborate with U.S. and India-based stakeholders to support continuous improvement, training, and compliance awareness. Audit & Examination Readiness - Prepare materials and responses for internal audits, external reviews, and partner bank examinations with accuracy and timeliness. Consumer Protection & Fair Treatment - Review and advise on servicing, collections, and marketing communications to ensure compliance with Regulation Z, Regulation E, FCRA, ECOA, UDAAP, and other applicable frameworks. - Oversee complaint management and trend reporting to ensure fair treatment and early identification of systemic issues. QUALIFICATIONS - Bachelor’s degree in Law, Finance, Business, or related discipline (advanced degree preferred). - 5+ years of experience in compliance, risk management, audit, or control testing within banking or fintech. - Deep understanding of U.S. consumer regulatory frameworks, including Regulation Z, Regulation E, FCRA, ECOA, UDAAP, USA PATRIOT Act, SCRA, and MLA. - Proven experience with compliance monitoring, issue management systems, and regulatory change tracking. - Strong analytical and communication skills with the ability to translate regulatory requirements into actionable solutions. - Excellent organizational skills and a proactive mindset in identifying and addressing compliance gaps. - Proven success in collaborating across global teams and time zones.