Scapia—Senior Product Manager

Job description

Description: About the Company: Scapia! A co-branded credit card that’s out there to make travel happen for people, by converting their everyday expenses into travel experiences. We’re a bunch of passionate people who work together, brainstorm, and debate with each other, and don’t stop until we’re proud of our work. Customer delight tops everything else! We’ve worked hard to create an environment of honesty and passion that sets everyone up for success. Role Overview We are looking for a Product Manager to join our Travel team and help build travel categories for our users. You will work closely with engineering, design, business, operations, and leadership teams to shape experiences that customers love and return to. This is a high-ownership role suited for someone who combines strong product thinking with execution excellence and customer obsession. Key Responsibilities - Own problem statements end-to-end — from understanding user pain points to defining solutions and shipping features - Analyze product metrics, user behavior, funnels, and experiments to identify opportunities for improvement - Collaborate with engineering, design, operations, and business teams to execute product initiatives - Conduct customer research, competitor analysis, and market studies to generate product insights - Write clear product requirement documents (PRDs), user stories, and acceptance criteria - Drive product launches, monitor adoption, and iterate based on customer feedback and data - Work in a fast-paced environment with a strong focus on customer delight and execution quality What we’re looking for - 4-7 years of experience in Product Management, consulting, analytics, startups, software engineering, design, or related roles - Strong problem-solving and structured thinking skills - High ownership and ability to independently drive tasks - Strong communication and stakeholder management skills - Comfort working with data and making data-informed decisions - Curiosity about consumer products, fintech, travel, and user behavior - Ability to thrive in ambiguity and move fast - Strong attention to detail and execution