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Description: What you’ll do… - Manage the hotel's Accounts Receivable function, including city ledger, credit accounts and direct billing transactions. - Prepare and issue invoices to corporate clients, travel agents, event organisers and other business partners in a timely manner. - Monitor outstanding balances and follow up on overdue accounts to ensure timely collections and healthy cash flow. - Reconcile customer accounts, investigate payment discrepancies and resolve billing queries efficiently. - Process receipts, allocate payments accurately and maintain up-to-date customer account records. - Review credit applications and ensure compliance with the hotel's credit policy and approval procedures. - Prepare ageing reports, collection summaries and accounts receivable reports for management review. - Coordinate with Sales, Reservations, Front Office and Finance teams to resolve account discrepancies and support guest satisfaction. - Assist with month-end closing, account reconciliations and internal and external audit requirements while ensuring compliance with company policies and financial controls. - Bachelor's degree in Accounting, Finance, or related field - Minimum 2-3 years of experience in accounts receivable or credit management - Proficiency in accounting software and ERP systems (SAP, Oracle, or similar platforms) - Strong knowledge of invoicing, billing, and receivables management processes - Excellent numerical and analytical skills with attention to detail - Demonstrated ability to manage multiple priorities and meet deadlines